Ensure new hires are thoroughly trained, and ongoing training is provided to all employees to ensure their continued success
Support leadership and Human Resources to ensure DEI (Diversity, Equity, and Inclusion) programs are embraced and valued
Oversee associates, manage work schedules, and ensure attendance is accurately recorded
Maintain employee awareness and compliance with QSHE (Quality, Safety & Health, Environment)
Provide reporting and take part in weekly and monthly business reviews
Analyze process improvements and rollout of the agreed next steps
Establishes a clear communication channel between our internal and external stakeholders
Make recommendations to improve operations using continuous improvement techniques, drive cost-saving initiatives, and track savings
Participate in or lead BRMs (Business Review Meetings) and QBRs (Quarterly Business Reviews); provide and present KPIs (Key Performance Indicators) to customer and business stakeholders
Meet with customer and key customer contacts to achieve mutually defined goals
Complete advanced and complicated tasks requiring considerable judgment, problem resolution, and independent analysis