Senior Vice President, Operations

The Senior Vice President of Operations will work towards advancing the priorities by driving revenue growth, elevating guest and associate engagement, and ensuring operational consistency across the hotel portfolio. This leader deepens relationships with key partners while guiding regional teams to achieve best-in-class results.

*Starting from $300,000.00 - $350,000.00 annually plus additional incentives*

• The total compensation package for this position may also include other elements, including a performance bonus and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Pay is based on location, experience, and qualifications etc.

 Key Responsibilities

• Growth & Transitions: Oversee the successful opening, rebranding, or transition of hotels to maintain seamless brand representation and operational excellence.
• Serve as the primary liaison between hotel leadership and ownership groups, fostering strong relationships and building alignment on business strategies, capital planning, and long-term growth priorities.
• Mentor and coach General Managers, providing clear performance feedback, career development planning, and succession readiness for future leaders
• Provide leadership to property-level GMs and Directors of Operations.
• Provide executive-level reporting to ownership groups, brand leadership, and the Board as required.
• Champion a culture of accountability, data-driven decision-making, and cross-functional collaboration.

 

Requirements:

• 15+ years of operations leadership across hotels and/or resorts, including experience in the luxury market
• Minimum of 5 years as a General Manager with a proven track record of success
• Demonstrated expertise in building and sustaining strong owner relationships.
• Bachelor’s degree in hospitality, business or a related field

Key Competencies

• Enterprise Workforce Strategy
• Labor Productivity & Cost Optimization
• Multi-Property Leadership & Benchmarking
• Financial & Operational Forecasting
• Executive Communication & Stakeholder Alignment

From hotel management, golf & spa, and retail services, the proficiencies of the KSL Resorts team are both broad & deep. For the past two decades we've honed our expertise as successful owners, operators, and asset-managers.