IT Infra Support Engineer (Infra L1 Support)

Your responsibilities will include: Provide technical support to users, addressing and resolving hardware and software issues promptly. Troubleshoot various technical problems, ranging from network connectivity issues to system malfunctions. Set up and configure desktop hardware, ensuring all equipment is functioning properly and meets organizational standards. Assist in the installation and updates of computer software and operating systems to ensure optimal performance and security. Offer specialized technical support for classrooms, including the maintenance and operation of AV systems. Document technical issues and resolutions in detail for reporting purposes and future reference.

Krea University is an equal-opportunity employer and encourages applications from individuals of all backgrounds. Note: The roles and responsibilities outlined above are not meant to be an exhaustive list of tasks. The need for flexibility is required and the job holder is expected to carry out any other related duties that are within the employee's skills and abilities whenever reasonably instructed.