Senior Program Management Associate

As part of the Senior Associate, Program Management profile, you will be responsible for student experience and taking them through an epic journey of growth and discovery! Your goal would be to lead and execute various activities that lead to a gold-standard experience for students. Please read below to know more about the role: Program Management Taking charge of the entire learning expedition, ensuring every student achieves their learning goals while enjoying a delightful learning experience. Being the friendly face that students turn to first, eagerly solving their questions and fostering positive relationships with them. Managing all aspects of Program Management, from arranging online sessions to coordinating evaluations and presentations. You'll get to interact with a diverse range of stakeholders, from senior managers and team leads to brilliant industry experts Monitoring each participant's progress closely, using program trackers to craft personalized support. Process Optimization While working with a large set of students, student experience becomes a function of the processes designed to deliver it and so, you'll be: Discovering ways to improve efficiency in our daily processes in order to enhance student experience. Utilizing an array of tools, softwares, and platforms to automate processes in order to minimize human intervention and ensuring a flawless and effortless delivery of our programs.

We are Kraftshala. We are an online skilling institution committed to playing the long game of building a transformative educational experience for the masses. We call this 'Scaling with Soul'. Scaling with Soul, to us, means we always prioritise student outcomes– specifically our Placement Rate (percentage of students placed)- over other metrics, such as number of enrolments or company valuation in the coming year. This is, of course, easier said than done. There are painful choices to be made at every stage, from admissions to training to placements, that wouldn't have been needed were we willing to give up on either of high quality or scale. But in the long run, we believe that our obsession over these student outcomes will earn Kraftshala the trust of Indian students, their families, recruiters, and the broader ecosystem. That's why we make each of our Placement Reports public, capturing how many students are placed in each batch, in what companies, at what salaries etc. We don't need to. None of our competitors do (though we'd be happy to be proven wrong and have more educators join us!). Simply put, we have tasted the benefits of an education model grounded in high quality paired with the transparency of student outcomes and now cannot imagine doing it any other way.