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Kinney Homecare Customer Service Representative

Salary

$35k - $39k

Min Experience

0 years

Location

Watertown, New York, United States

JobType

full-time

About the job

Info This job is sourced from a job board

About the role

Overview:

Scope of Responsibilities: Responsible for Receptionist activities as well as patient insurance verification.  Answer phones as necessary.

Responsibilities:

Job Responsibilities:

  • Gather patient information by taking initial demographic information from rental source and document on Patient Information Sheet/computer system
  • Verify all types of insurance and assist in creative financing when no insurance is available
  • Set up initial paperwork
  • Pre-qualify customers for reimbursement purposes
  • Answer phone calls in a professional manner
  • Project a positive first impression by greeting customers with exceptional customer care
  • Computer input to include new patient data and various patient updates
  • Unpack shipment when received and stock shelves as required.
Qualifications:

Education:

  • Minimum: High School Diploma or GED

 Experience:

  • Preferred: 0-1 years previous experience in related position
  • Preferred: Previous Healthcare or DME experience

 Special Conditions of Employment

  • Drug test
  • Initial and continuous exclusion and sanction/disciplinary monitoring
  • Any and all additional eligibility requirements based on the specific position

Compensation:

 

$17.00 - $19.00 an hour 

 

The final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience and education. 

 

KPH Healthcare Services, Inc. is a multistate organization and abides by all local, state and federal regulations as it pertains to minimum wage requirements.

About the company

Operates retail pharmacies and provides pharmacy benefit management services.

Skills

Computer
Microsoft Office