Description
Patient Access Representative
Full Time—72 hours per pay period
Float w/ varying shifts including weekends & holidays
Kossuth Regional Health Center is seeking a Patient Access Representative to join our team. This front-line role is responsible for welcoming patients, registering them accurately, verifying insurance, collecting payments, and supporting clinic and hospital operations. The ideal candidate will have strong interpersonal skills, attention to detail, and the ability to work in a fast-paced healthcare environment.
What You’ll Do:
· Performs admitting functions for all patients entering the organization, including gathering patient demographic information and insurance information.
· Greets patients and public as they enter and directs them to the appropriate department.
· Communicates with all departments to facilitate patient care, patient flow, and special needs.
· Operates the central switchboard and directs telephone calls, paging and taking messages appropriately.
· Provide clerical support for projects and assignments.
Requirements
What We’re Looking For:
· High school diploma or equivalent required
· 1+ year of clerical experience (healthcare preferred)
· Knowledge of health insurance and office equipment
· Strong customer service and computer skills
· Effective telephone and communication skills
Summary
- Employment contingent on successful background and pre-employment screenings.