About the role
Responsibilities
NGO Leadership Engagement
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Engage with NGOs leaders to develop a core set of priorities areas
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Ensure engagement of NGO leadership in driving overall programs
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Build strong relationship with NGO leaders to ensure their involvement and support
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Define and track key success metrics and outcomes
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Identify project’s critical success factors and align key stakeholders at the start of the program
Program Design and Implementation:
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Engage with NGOs and their operations and field team
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Co-ordinate meeting set up & ensure prior prep before meetings
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Facilitate discussions define project’s success factors and key stakeholders in the start of the program
pg. 2
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Develop overall project requirements – understand NGO needs, participate in requirements gathering meetings, develop requirements – wish list, final requirements and work arounds
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Co-ordinate with Tech vendor and NGO to finalise design and ensure systems development within timelines
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Create a conducive and collaborative environment to facilitate successful program completion
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Conduct end-to-end testing of application to ensure compliance to needs
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Handhold NGOs through the implementation process to ensure system adoption and usage; facilitate user issue resolution and user recognition
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Proactive program risk management – identifying and possibly assisting in mitigating potential risks and challenges (incl. timeline and budgets)
Provide Post-implementation coverage:
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Track system usage
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Define and track key metrics and outcomes
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Identify performance gaps and work with NGOs to fix issues
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Receive, review, and discuss additional requirements
Managing External Communications
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Manage social media handles
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Ensure review and update of website content
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Work with marketing/other agencies for video and other content
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Ensure creation of case studies and presentations as required
Desired Profile
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Experience of 6-8 years in project or program management/ consulting
• Motivated to work in the development sector with a not-for-profit organization.
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Experience in working on digital transformation projects in either corporate or non-profit sector is preferred.
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Bachelors or masters degree in science, engineering or business administration
Skills and Attributes
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Demonstrated experience in project management or related roles, preferably in technology related projects
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Strong organizational and analytical skills, with the ability to manage multiple projects simultaneously and meet deadlines.
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Experience in crafting detailed reports, presentations, and stakeholder communication.
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Excellent communication, and interpersonal skills, with the ability to engage effectively with diverse stakeholders.
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