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Product Analyst

Salary

$0.035k - $0.035k

Min Experience

0 years

Location

remote

JobType

full-time

About the role

We're seeking a Product Analyst to join our dynamic team and help us shape the future of crypto tax. This hands-on role is ideal for someone analytical, technical, and passionate about crypto. Responsibilities Understand and Solve User Problems: Gather and analyze user feedback to spot issues and opportunities. Dive into user-reported problems, figure out what's causing them, and brainstorm creative solutions. Help the support team tackle tricky cases by digging into the details and finding fixes. Shape and Improve the Product: Work closely with the product team to refine ideas and strategy based on user insights. Research what competitors are doing to find ways we can stand out. Ensure Data Accuracy and Integration Quality: Investigate transaction data to catch errors or inconsistencies. Collaborate with developers to fix these issues and improve our integrations. Test and Refine Features: Test new features thoroughly before they're released to catch bugs and ensure they work as intended. Make sure features solve user problems and meet expectations. Organize and Streamline Workflows: Use AI tools to create prompts and automate processes. Organize and prioritize tasks in Jira so developers have everything they need to get started. Requirements Crypto Expertise: Deep understanding of cryptocurrency fundamentals, including liquidity, DAOs, transaction mechanics, and blockchain ecosystems. Analytical & Technical Skills: Strong problem-solving skills with the ability to analyze complex data and extract actionable insights. Attention to Detail: A meticulous approach to product QA, ensuring features and fixes are thoroughly tested. Tool Familiarity: Comfortable working with tools like Jira, Excel, SQL, and AI tools for productivity. Collaboration: Ability to work closely with cross-functional teams, including developers, customer support, and product managers. Adaptability: Willingness to learn quickly and navigate a fast-paced, evolving industry.

About the company

At Koinly, we are building software to help crypto investors stay compliant with their tax obligations and keep track of their investments. We launched the first version of our platform in 2019 and have since grown to over 1.5M users by solving a highly technical problem and saving our users countless hours of work (see what our customers say). All of this with a small team of super intelligent and dedicated individuals!

Skills

big 5 (ocean)
problem solving
motivation
communication
time management