Welcome to KogniVera, where innovation meets excellence. At the heart of our journey is an unwavering obsession with customer success.
As an India-based technology consulting and services company, we specialize in conceptualization, design, engineering, and management of digital products.
Our core team brings rich experience and expertise to address the growth needs of enterprises in dynamic industries such as Retail, Financial Services, Insurance, and Healthcare.
Collaborate with us, and experience a partnership mindset dedicated to achieving unparalleled success in the digital landscape.
Position : Senior Project Manager
Location : Bangalore, Onsite 5 Days Work from office
Employment Type : Full time
Job Description
We are seeking a dynamic and experienced Project Manager to join our team. The ideal candidate will play a dual role in ensuring the successful execution of projects while managing client relationships effectively. This position requires strong organizational, leadership, and communication skills, with a focus on driving project success and maintaining client satisfaction.
Key Responsibilities
Project Management :
- End-to-End Project Management: Lead and manage projects from initiation through completion, ensuring timelines, budgets, and quality standards are met.
- Project Planning: Develop detailed project plans, including scope, resource allocation, budget management, risk management, and timelines.
- Stakeholder Management: Collaborate with internal and external stakeholders to ensure alignment on project goals and deliverables.
- Risk Management: Proactively identify project risks and develop mitigation strategies to keep projects on track.
- Reporting & Documentation : Provide regular project status reports, maintaining clear documentation throughout the project lifecycle.
- Process Improvement: Work within the PMO to enhance project management processes, ensuring consistent application of best practices across all projects.
Account Management
- Client Relationship Management: Serve as the main point of contact for assigned clients, maintaining strong, positive relationships and ensuring client satisfaction.
- Client Communication: Facilitate regular communication with clients regarding project updates, issues, and resolutions.
- Business Development: Identify opportunities for expanding business with existing clients and support new business proposals.
- Contract & Financial Management: Oversee client contracts, manage billing, invoicing, and ensure project profitability.
- Customer Feedback: Collect and act on client feedback to ensure continuous improvement and client satisfaction.
Team Leadership & Collaboration
- Cross-functional Coordination: Work closely with project teams, including developers, designers, and QA teams, to ensure smooth project execution.
- Team Mentorship: Provide leadership, mentoring, and support to project team members, helping to foster a collaborative and productive working environment.
Required Skills & Experience
Project Management Expertise :
- Strong background in project management methodologies, tools, and processes, such as Agile, Scrum, or Waterfall.
- Client-Facing Skills: Experience managing client accounts, handling customer queries, and maintaining long-term client relationships.
- Organizational Skills: Exceptional organizational skills with the ability to manage multiple projects and clients simultaneously.
- Communication & Presentation: Excellent verbal and written communication skills, with the ability to present project updates and business insights to both technical and non-technical stakeholders.
- Budgeting & Financial Oversight: Experience in managing project budgets, financial forecasting, and contract management.
- Problem-Solving: Strong analytical and problem-solving abilities, with a proactive approach to project challenges.
Preferred Qualifications
- Certifications: PMP (Project Management Professional), PRINCE2, or Scrum Master certification is a plus.
- Industry Experience: Experience working within the [insert specific industry if needed, e.g., IT, software development, marketing, etc.].
- CRM Tools: Familiarity with Customer Relationship Management (CRM) tools such as Salesforce, HubSpot, or similar platforms.
- PM Tools: Proficiency in project management software such as Microsoft Project, JIRA, Asana, Trello, or Smartsheet.
- Business Development: Previous experience in account management or business development is an advantage.
(ref:hirist.tech)
