Sales Assistant

Kloeckner Metals - Americas

Required skills

Summary of Essential Job Functions/Responsibilities

Order Review and Validation: Review all incoming purchase orders for accuracy. Validate that customer part specifications and pricing are current
Purchase Orders and Processing: Create and issue purchase orders (POs) to fabricators. Assist with issuing processing orders to the inside sales team as required for raw materials
Material Transfer and Logistics: Ensure materials are transferred to fabricators in a timely manner. Manage procurement and logistics of fabricated parts, including both incoming and outgoing shipments
Documentation and Coordination: Create Bills of Lading (BOLs) for fabricated parts shipping to customers. Requisition purchase orders and coordinate with fabrication partners to ensure quality products are delivered on time
Customer Service and Problem Resolution: Answer customer questions regarding scheduled deliveries. Help resolve complaints about products to achieve maximum customer satisfaction
Production and Invoicing: Reconcile production reports and review them for new part setups. Handle invoicing for fabrication
Additional Duties: Perform other duties as required by fabrication operations

Skills and Qualifications:

Communication Skills: Excellent verbal and written communication skills are crucial for interacting with customers and team members
Problem-Solving Skills: The ability to identify and resolve customer issues effectively is essential
Organizational Skills: Managing multiple tasks and priorities in a fast-paced environment requires strong organizational abilities
Product Knowledge: Understanding of metal products, their applications, and industry terminology can be beneficial

Distributes and processes steel and non-ferrous metal products.

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