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The individual will be responsible for processing daily document transactions which can include some moderately complex tasks. Each function may have multiple tasks per transaction. These transactions require judgment and experience with limited direct supervision. While receiving clear instruction, the individual must maintain the highest level of production and accuracy on a daily basis. The individual must also focus on process effectiveness with an emphasis on high quality service and productivity. Specific responsibilities will include but are not limited to the following:
· Posts all payments received by mail and EFT (electronic fund transfers), balancing to deposit and remittance advices
· Research all overpayments and ensure the batches balance with the remittances
· Ensure that miscellaneous cash is posted against the correct GL numbers
· Daily balances and adjusts accounts based on contractual agreements
· Other duties as assigned by manager
· Participates in business division meetings, performance improvement activities and committees as assigned
· Consistently audits and assures remittances are posted on the date received and that all cash is relieved
· Meets productivity standards for processing EFTs and 835 (Electronic Remittances)
· Creates and processes payment, refund, and adjustment batches within the departmental standard
· Must balance each batch on a daily basis upon completion
· Must balance with accounting on a daily and monthly basis
Level 3: In addition to above expectations, a Level 3 Posting Specialist must show the ability to evaluate areas of improvement, develop plans to resolve, and provide communication/training to the Business Office or other Departments. Must participate in Peer Interviews. |