Founder's Office

Designed a training model for over 150 sales employees, which reduced fresher attrition by 25% and boosted productivity by 18% within 3 months. Developed an operational playbook to guide new hires, delineating daily responsibilities and enhancing process efficiency by 30%. Conducted comprehensive HR compliance audits to identify gaps in the code of conduct and fraud prevention processes, thereby supporting rigorous policy adherence. Streamlined BGV process efficiency, achieving a 20% reduction in turnaround time while enhancing reporting accuracy. Evaluated employee performance in collaboration with HRBPs and enacted performance improvement plans for FY-26 across 122 branches. Identified three underperforming branches using Power BI, recommending strategies that boosted collection efficiency by 5%. Assisted the CEO in assessing company-wide performance by monitoring over 15 KPIs across 10 departments.