About the role
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<div><strong>Benefits:</strong></div>
<ul>
<li>401(k)</li>
<li>401(k) matching</li>
<li>Dental insurance</li>
<li>Employee discounts</li>
<li>Health insurance</li>
<li>Opportunity for advancement</li>
<li>Paid time off</li>
<li>Training & development</li>
<li>Vision insurance</li>
</ul>
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<div>Kimbrell’s Furniture Delivery & Customer Experience Specialist <br><br>
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<strong>Be the reason customers love their Kimbrell’s experience.<br></strong><br>
</div><div>At Kimbrell’s Furniture, delivery isn’t just dropping off products—it’s the <strong>final and most important impression</strong> we leave with our customers. We’re looking for a <strong>Delivery & Customer Experience Specialist</strong> who takes pride in their work, values professionalism, and delivers a true <strong>white-glove experience</strong> every time.<br><br>
</div><div>If you enjoy staying active, working with your hands, and making people happy in their homes, this is the role for you.<br><br>
</div><div>🔑 What You’ll Do<br><br>
</div><div>As a key member of our team, you’ll play a vital role in both <strong>delivery operations and in-store support</strong>:<br><br>
</div><div>
<strong>🚛 White-Glove Delivery<br></strong><br>
</div><ul>
<li> Deliver, assemble, and set up furniture and appliances in customers’ homes </li>
<li> Ensure a clean, careful, and damage-free experience </li>
<li> Review orders with customers and confirm satisfaction before leaving </li>
<li> Represent Kimbrell’s with professionalism at every stop </li>
</ul><div>
<strong>🏬 Showroom & Warehouse Support<br></strong><br>
</div><ul>
<li> Assist with merchandising, floor setup, and product displays </li>
<li> Move and stage furniture between the warehouse and the showroom </li>
<li> Help maintain a clean, organized, and customer-ready store </li>
</ul><div>
<strong>📦 Operations & Inventory<br></strong><br>
</div><ul>
<li> Prepare delivery routes and stage merchandise </li>
<li> Receive and track incoming inventory </li>
<li> Maintain organized warehouse spaces </li>
</ul><div>
<strong>🤝 Customer Support & Collections<br></strong><br>
</div><ul>
<li> Assist with customer account follow-ups when needed </li>
<li> Support repossession efforts (when authorized) in a professional manner </li>
</ul><div>⭐ What Success Looks Like<br><br>
</div><ul>
<li> Exceptional customer service and positive feedback </li>
<li> Safe, damage-free deliveries </li>
<li> On-time performance and accurate documentation </li>
<li> Strong teamwork and professionalism </li>
</ul><div>✅ What You Bring<br><br>
</div><ul>
<li> Valid driver’s license with a good driving record </li>
<li> Ability to lift and move 10–100+ lbs regularly </li>
<li> Strong customer service and communication skills </li>
<li> Basic mechanical ability (furniture assembly) </li>
<li> Reliability, professionalism, and a team-first mindset </li>
</ul><div>💪 Work Environment<br><br>
</div><ul>
<li> Active, hands-on role (lifting, moving, assembling) </li>
<li> Indoor and outdoor work in varying conditions </li>
<li> Full-time schedule with weekend availability </li>
</ul><div>🌟 Why Join Kimbrell’s?<br><br>
</div><ul>
<li> Be part of a <strong>customer-first culture</strong>
</li>
<li> Work in a role where <strong>every day is different</strong>
</li>
<li> Make a real impact on the <strong>customer experience</strong>
</li>
<li> Join a team that values <strong>hard work, service, and professionalism</strong>
</li>
</ul><div>👉 <strong>Apply today and help deliver more than furniture—deliver an experience.<br></strong><br>
</div><div>
<em><br>*The above-listed are a few of the duties and responsibilities associated with this position and are not intended to be a comprehensive list of all duties*<br></em><br>
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