About the role
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<div><strong>Benefits:</strong></div>
<ul>
<li>+ Commision</li>
<li>401(k)</li>
<li>401(k) matching</li>
<li>Dental insurance</li>
<li>Employee discounts</li>
<li>Health insurance</li>
<li>Opportunity for advancement</li>
<li>Paid time off</li>
<li>Training & development</li>
<li>Vision insurance</li>
</ul>
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<div><strong>Kimbrell’s Furniture - Customer Service Representative (CSR)</strong></div><div><br></div><div>Are you passionate about helping people, building relationships, and being part of a high-energy retail team? Kimbrell’s Furniture is looking for a <strong>Customer Service Representative (CSR)</strong> who thrives on delivering exceptional customer experiences while supporting sales growth and long-term customer relationships.<br><br>
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<strong>Why Join Kimbrell’s?<br></strong><br>
</div><div>At Kimbrell’s, we don’t just sell furniture—we create lasting customer relationships. This role is more than customer service; it’s a <strong>career opportunity</strong> with a path into leadership and sales roles. If you’re motivated, people-focused, and ready to grow, we want to meet you.<br><br>
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<strong>What You’ll Do<br></strong><br>
</div><div>As a CSR, you’ll play a key role in ensuring every customer has a seamless and positive experience:<br><br>
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<strong>✨ Customer Experience & Engagement<br></strong><br>
</div><ul>
<li> Deliver a welcoming and professional experience in every interaction </li>
<li> Build strong relationships that drive loyalty and repeat business </li>
<li> Guide customers through their journey—from first visit to ongoing support </li>
</ul><div>
<strong>📈 Sales Support & Business Growth<br></strong><br>
</div><ul>
<li> Partner with the sales team to help drive revenue </li>
<li> Assist with follow-ups, outreach, and customer engagement </li>
<li> Support promotions, events, and in-store initiatives </li>
</ul><div>
<strong>💳 Customer Accounts & Financing<br></strong><br>
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<li> Help customers understand financing options and payment plans </li>
<li> Assist with credit applications and transactions </li>
<li> Provide solutions-oriented support for account questions </li>
</ul><div>
<strong>🗂 Operations & Administration<br></strong><br>
</div><ul>
<li> Maintain accurate records and documentation </li>
<li> Use POS systems and tools efficiently </li>
<li> Support daily store operations and team collaboration </li>
</ul><div>
<strong>What We’re Looking For<br></strong><br>
</div><ul>
<li> Strong communication and people skills </li>
<li> A customer-first mindset with a passion for helping others </li>
<li> Sales-driven attitude with the ability to build relationships </li>
<li> Organized and able to multitask in a fast-paced environment </li>
<li> Willingness to learn financial processes and systems </li>
</ul><div><br></div><div>
<strong>Your Future Starts Here<br></strong><br>
</div><div>This role is a stepping stone to exciting career opportunities, including:<br><br>
</div><ul>
<li> Assistant Store Manager </li>
<li> Store Manager </li>
<li> Sales Consultant </li>
</ul><div>
<strong>Make an Impact<br></strong><br>
</div><div>At Kimbrell’s, you’ll be part of a team that values <strong>service, trust, and growth</strong>. If you’re ready to build a career—not just work a job—apply today.<br><br>
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<br><em>*The above-listed are a few of the duties and responsibilities associated with the Customer Service Representatives' role and are not intended to be a comprehensive list of all duties*</em>
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