Job Title: Intake Coordinator – ABA & Early Intervention
Position Summary
The Intake Coordinator – ABA & Early Intervention is responsible for managing the intake, referral, and service coordination process for families entering Applied Behavior Analysis (ABA), Early Intervention (EI), and related support programs. This role serves as the primary point of contact for new families and referral sources, ensuring a smooth and supportive onboarding experience from initial inquiry through evaluation, placement, and service start.
Key responsibilities include conducting intake calls, gathering demographic and insurance information, verifying benefits, explaining services and timelines, and ensuring all required intake documentation is completed accurately and on time. The coordinator also manages evaluation scheduling, provider availability, appointment confirmations, and ongoing communication with families throughout the onboarding process.
Additional duties include coordinating therapist case assignments based on geographic service areas, assisting with classroom enrollment and open placements, processing referrals to EI and partner agencies, tracking IEP meetings and provider documentation deadlines, and ensuring providers remain current with onboarding, training, and annual compliance requirements.
This role is ideal for a highly organized, detail-oriented professional who thrives in a fast-paced environment, communicates effectively with families and staff, and is passionate about helping children access quality services efficiently.
Qualifications
- Strong administrative, scheduling, and organizational skills
- Excellent written and verbal communication abilities
- Ability to multitask, prioritize, and meet deadlines
- Experience in healthcare, education, behavioral health, or pediatric services preferred
- Familiarity with ABA, Early Intervention, insurance verification, or IEP processes preferred
- Proficiency with scheduling systems, spreadsheets, and documentation platforms
Compensation & Incentives
- Competitive hourly pay based on experience
- Direct deposit payroll
- 401(k) retirement plan
- Paid Time Off (PTO) for full-time and part-time employees
- Health insurance eligibility
- Six paid company holidays
- Opportunities for growth within a rapidly expanding organization