About the role
Keywords Studios seeks a Senior Business Development Manager (internal recruitment only) to drive sales of Player Engagement services (Player Support, Player Safety, Helpshift ticketing platform, Community Management) in 2025. This fully remote, Europe-based role requires strategic sales initiative leadership, strong client relationship building, and service offering expansion. Responsibilities include collaborating with operations and marketing teams to identify high-potential clients, designing and implementing advanced sales strategies, managing the sales lifecycle, delivering exceptional client support, representing Keywords at industry conferences, adhering to the company's sales methodology, and supporting account management. The ideal candidate possesses proven experience selling player support services within the gaming industry and a strong understanding of ticketing CRM systems and player support technologies.