Website:
melento.ai
Job details:
Job Title: Key Accounts Manager
Location: Lower Parel, Mumbai (work from office)
Company Profile
Melento (Formerly SignDesk) is a workflow automation and documentation product that assists businesses in digitizing and automating their documentation processes. We call it paperless Nirvana!
Melento’s products constitute an end-to-end documentation system designed to digitize and streamline paper-based processes. Our product catalogue currently includes
● A Video KYC onboarding solution leveraged with ML and AI techniques.
● A digital stamping & franking product for real-time online stamp duty payment.
● An eSign workflow solution offering both Aadhaar eSign & digital signatures.
● An eMandate product to automate recurring payments through eNACH which also supports Aadhaar eSign-based mandates.
● A Smart contract lifecycle management via automated document creation, Online negotiation, paper-free execution & centralised storage
About the Role
As a Key Account Manager, you will serve as the senior executive selling to the most strategic organizations. You will leverage existing relationships with CEOs, C-level executives, and mid-senior management. You will develop new relationships with business unit leaders and relevant IT/ technology stakeholders to understand their challenges. Subsequently, you will collaborate internally and provide tailored solutions to the customers. You will have the power of our solutions and the technical & domain knowledge of our people. You will help customers accelerate innovation in Banking and Financial Sector
Job Responsibilities
- Manage client relationships - including on-site meetings with client stakeholders
- Identify and scope growth opportunities within the account
- Maintain a revenue base by managing account retention and renewal
- Develop and manage a robust sales pipeline for a given account
- Work within the organization and externally to scope solutions and close deals
- Ability to work with internal technical leads, product leads, and legal and Solution Consultants to define solutions & proposals
- Ability to close contract discussions/negotiations
- Work closely with Sales, Support, Billing, and other Technical teams to ensure an exceptional customer experience and take care of any customer issues
- Efficiently manage time to focus on essential activities to ensure customer satisfaction, account renewal, and account growth
Qualifications
- Bachelor's degree or equivalent practical experience
- More than 4 years of account management experience in a customer-facing organization preferably B2B (SaaS/Industrial solution provider)
Desired Skills:
- Experience in engaging with complex accounts in selling a broad portfolio of IT solutions at the C-level
- Ability to influence decisions at the executive level
- Conducting solutioning workshops
- Strong written and verbal communication skills with excellent presentation skills
- Confident, high energy, self-motivated, and a true team player
- Demonstrated ability and desire to work and excel in a fast-paced environment
- Excellent multitasking and project management skills
- Well-organized, with high attention to detail and the ability to prioritize
Click on Apply to know more.