Key Account Manager Hybrid Model (Remotely and Onsite)

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Job details:
Drive customer satisfaction by managing key accounts, building strong relationships, and delivering innovative solutions. Be the bridge between clients and our world-class aviation services, ensuring excellence and growth. Elevate your career with a global leader in aerospace!

Tasks

What you will do:

• Manage large customer accounts and Open Loop product contracts
• Oversee P&L, cost control, analysis & reporting
• Negotiate contract amendments with sales and internal stakeholders
• Drive product/process improvements and solve complex challenges
• Collaborate on contract adjustments with business units
• Provide written/verbal reports to customers and Aircraft Component Services management
• Document processes and ensure procedural compliance
• Ensure revenue and margin growth; prepare offers/business plans
• Implement sales campaigns and customer satisfaction measures
• Support key customers, coordinate ACS
• Build strong customer relationships, identify upselling opportunities
• Optimize service provision, ensure contract compliance
• Manage national/international customer communication
• Lead special projects and tasks
  
  

Requirements

The ideal candidate should meet the following requirements:

• Degree in Engineering/Business Administration
• 8+ years in customer relations/Customer facing / client servicing role, preferably in technical customer service/sales in Aviation/ Aerospace/MRO)
• Need a legal work permit to work in location
• Advanced Excel, SAP a plus
• Strong analytical and negotiation skills
• Intercultural competency
• Strong English communication skills
• Creative and proactive approach to work
• Able to work independently and take initiative
  

Click on Apply to know more.