Winterthur Technology Group
Website:
winterthurtechnology.com
Job details:
Company Description The Winterthur Technology Group (WTG) is a leading international supplier of complex grinding technology, with production facilities in Austria, Germany, Sweden, USA, and China. The company develops and manufactures high-tech bonded grinding tools used in cutting tool, automotive, turbine, machine tool, and steel industries. WTG’s portfolio includes vitrified and resin bonded grinding wheels, cut-off wheels, and diamond and CBN grinding and dressing tools, distributed across key global markets. Research and development is focused on application solutions tailored to individual customer needs, supported by numerous patents and awards that reflect WTG’s technological leadership and innovation.
Role Description This full-time, on-site Key Account Manager role is based in Pune City. The Key Account Manager will manage strategic customer relationships, ensuring consistent communication, understanding customer requirements, and aligning WTG solutions with client needs. Responsibilities include developing account plans, monitoring performance, preparing sales forecasts, and coordinating with internal teams such as technical, production, and logistics to deliver high-quality service. The role involves identifying growth opportunities within key accounts, negotiating contracts and pricing, resolving issues promptly, and supporting customer projects and trials related to grinding technology products. The Key Account Manager will also track market trends, report on competitor activities, and contribute to continuous improvement of customer experience and business results.
Qualifications
- Candidates should possess strong Account Management and Key Accounts skills, with a track record of building and maintaining long-term customer relationships.
- Candidates should possess solid Analytical Skills and Business Planning capabilities to develop data-driven account strategies and sales forecasts.
- Candidates should possess excellent Customer Service skills, including responsiveness, problem-solving, and the ability to handle complex customer queries.
- Relevant experience in industrial or manufacturing sectors, preferably grinding technology, tools, or related engineering products, is beneficial.
- Strong communication and negotiation skills, with the ability to collaborate effectively across technical and commercial teams.
- Bachelor’s degree in Engineering, Business Administration, or a related field is preferred.
- Proficiency in using CRM tools and MS Office, and readiness to travel to customer sites as required.
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