Starcrest India
Website:
starcrest.in
Job details:
Company Description
Founded in 2012 by Army Veterans, StarCrest India specializes in Integrated Facility Management (IFM) services, ensuring customized solutions for each client, sector, and location. The company is renowned for its service excellence, transparency, and robust operational practices, including thorough hiring processes, tailored training, and the adoption of digital innovations. With a solid footprint in over 20 cities across India, StarCrest has served prominent clients such as Amazon, Microsoft, Adani, Samsung, and Hyundai. Holding numerous industry benchmarks such as ISO 9001, ISO 41001, and SA 8000 certifications, StarCrest offers diverse services including Security Services, Housekeeping, Technical Services, and Risk Management along with specialized product offerings like cleaning machinery and consumables.
Role Description
This is a full-time, on-site role for a Key Account Manager based in Pune Division. The Key Account Manager will be responsible for managing relationships with key clients, identifying their needs, and delivering tailored solutions. Day-to-day responsibilities also include developing business plans, analyzing customer insights, ensuring high levels of customer service, and driving customer satisfaction and retention. The role also involves collaborating across teams to identify opportunities, meet client objectives, and contribute to the overall growth of the organization.
Qualifications
- Strong Account Management and Key Accounts handling experience
- Proficiency in Business Planning and Analytical Skills
- Excellent Customer Service and relationship-building capabilities
- Ability to work collaboratively as part of a team and independently when required
- Effective communication and negotiation skills
- Proven track record of achieving client satisfaction and meeting business targets
- Experience in the facility management or related services industry is an advantage
- Bachelor’s degree in Business, Management, or a related field
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