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Company Description Future Tradelinks Private Limited C/o Gawri Group is a growing trading and distribution company headquartered in Chandigarh, India. The organization is part of the Gawri Group, providing access to broader resources, networks, and market reach. It focuses on building strong relationships with key customers and partners while expanding its presence in regional markets. Team members work in a dynamic environment that values reliability, customer focus, and long-term business growth. The company offers opportunities for professional development and hands-on experience in core commercial operations.
Role Description The Key Account Manager role is a full-time, on-site position based in Kheda. The individual in this role will manage and grow relationships with key customers, ensuring their needs are understood and met through tailored solutions and consistent communication. Day-to-day tasks include maintaining account plans, tracking performance against targets, coordinating with internal teams to fulfill orders, and resolving customer issues promptly. The Key Account Manager will analyze sales data, identify growth opportunities, prepare reports, and support strategic business planning to increase revenue and profitability. The role also involves regular customer visits, negotiation of terms, and proactive follow-up to ensure high levels of customer satisfaction and retention.
Qualifications
- Strong Account Management and Key Accounts skills, with experience in handling high-value or strategic customers.
- Demonstrated Analytical Skills for interpreting sales data, market trends, and customer performance.
- Proven Customer Service capabilities, including responsiveness, conflict resolution, and relationship building.
- Business Planning experience, including setting targets, forecasting, and supporting commercial strategies.
- Excellent communication and negotiation skills, with the ability to collaborate effectively with internal and external stakeholders.
- Ability to work on-site in Kheda, manage multiple priorities, and meet deadlines in a fast-paced environment.
- Bachelor’s degree in Business, Commerce, Marketing, or a related field; relevant experience in sales or key account management is an advantage.
- Proficiency in basic office software (e.g., spreadsheets, presentations) and comfort with reporting and documentation.
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