Key Account Manager

Alphard Maritime Group

Website: alphardmaritime.com
Job details:

Job Title - Key Accounts Manager 

Location - Thane 

Job Summary

The Key Accounts Manager will manage strategic client relationships for a ship-owning company, ensuring optimal vessel utilization, long-term contracts, and high customer satisfaction across charterers and cargo clients.

Key Responsibilities

• Manage and develop relationships with key clients (charterers, traders, freight forwarders) 

• Act as the primary point of contact for all commercial and operational matters 

• Coordinate closely with operations, chartering, and technical teams for smooth voyage execution 

• Monitor vessel performance, cargo schedules, and client requirements 

• Identify new business opportunities and expand existing accounts 

• Resolve client issues related to shipments, delays, or claims 

• Track market trends, freight rates, and competitor activities 

• Ensure compliance with maritime regulations and contractual obligations 

Requirements

• Bachelor’s degree in Maritime Studies, Logistics, Business, or related field 

• 4–8 years of experience in shipping, chartering, or maritime account management 

• Experience working with ship owners, brokers, or charterers

Click on Apply to know more.