Website:
trainify360.com
Job details:
Location: Noida
Experience: 1–3 Years (Minimum 2 years required)
Employment Type: Full-time
Salary: ₹4–6 LPA (Fixed + Performance Incentives)
Work Model: 5 Days a Week
About the Role
We are looking for a client-first, relationship-oriented Key Account Manager who will ensure a smooth and positive experience for our corporate clients. In this role, you will focus on building trust, understanding client needs, and ensuring consistent, high-quality service delivery—while naturally nurturing long-term partnerships and repeat business.
Key Responsibilities
- Serve as a trusted point of contact for assigned corporate clients
- Ensure seamless coordination and execution of corporate delivery services
- Build strong, long-term relationships through regular engagement and follow-ups
- Understand client needs and provide thoughtful, solution-oriented support
- Work closely with internal teams to deliver a smooth and consistent experience
- Proactively address concerns and ensure timely resolution
- Encourage repeat business through relationship building, not aggressive selling
- Gather feedback and contribute to improving overall client experience
Requirements
- Minimum 2 years of experience in Client Success, Account Management, or Client Servicing roles
- Strong communication skills with excellent spoken and written English
- A relationship-driven mindset with a focus on client satisfaction
- Good organizational skills and attention to detail
- Ability to handle multiple clients while maintaining a high-quality experience
Qualifications
- Candidates from HR, Mass Communication, MBA, or any Graduate background can apply
Preferred Skills
- Experience in corporate training, service delivery, or client-facing roles
- Basic understanding of business processes and client lifecycle management
- Familiarity with MS Office or CRM tools
What We Offer
- A supportive and collaborative work environment
- Opportunity to work closely with corporate clients and build meaningful relationships
- Performance-based incentives aligned with client satisfaction and retention
- Growth opportunities in client success and account management
Click on Apply to know more.