Dropdash
Website:
dropdash.co
Job details:
We are hiring! Key Account Management -Executive
Location: Sector 63, Noida
Experience: 1-3 years
Company Overview
DROPDASH is a leading drop shipping company specializing in providing a wide range of high-quality products to customers. We offer a seamless e-commerce experience by connecting suppliers and D2C/Dop-shippers, with a strong focus on innovation, drop-shippers satisfaction, and growth. We are looking for a dynamic and motivated KAM in Operation Department to join our team and help expand our reach in a competitive e-commerce landscape.
Key Responsibilities
Account Management:
Build and maintain strong, long-lasting relationships with key clients.
Serve as the primary point of contact for key accounts, addressing inquiries, concerns, and feedback promptly.
Develop customized strategies to meet clients' business objectives and KPIs.
Business Development:
Identify and pursue opportunities to expand client portfolios and increase revenue.
Collaborate with cross-functional teams to introduce new products, services, or features.
Analyze client data to identify trends and recommend actionable strategies for growth.
E-commerce Operations:
Understand e-commerce platform dynamics and guide clients on optimizing their online stores.
Ensure smooth drop shipping operations, including inventory management, supplier coordination, and order fulfilment.
Monitor and manage pricing, promotions, and marketing campaigns for client accounts.
Performance Analysis & Reporting:
Track and report on key performance metrics, providing insights and recommendations for improvement.
Prepare and present business reviews and performance updates to clients and internal stakeholders.
Client Satisfaction & Retention:
Proactively address potential issues to maintain a high level of client satisfaction.
Conduct regular check-ins to gather feedback and implement necessary changes.
Skills
-Excellent communication and interpersonal skills, with the ability to build rapport with clients.
-Strong negotiation skills and a goal-oriented mindset.
-Proficient in CRM software and MS Office Suite.
-Ability to work independently and as part of a team in a fast-paced environment.
Join us at DROPDASH — where innovation meets execution.
Apply now: Send your CV to tanihska.chaudhary@dropdash.co
Subject line: Application for KAM Executive
Contact: 9289476668
Office Address:
DROPDASH
KK House, D 247/3, D Block,
Sector - 63,
Noida, Uttar Pradesh - 201301
Nearest Metro - Noida Electronic City
Click on Apply to know more.