Website:
agrosafpharmaceuticals.com
Job details:
Key Account Executive – Inside Sales & Client Relationship Management
Company: Agrosaf Pharmaceuticals Pvt. Ltd.
Location: Agra, Uttar Pradesh
Job Type: Full-Time | On-Site
Experience: 2–5 Years
About Agrosaf Pharmaceuticals
Agrosaf Pharmaceuticals is a fast-growing pharmaceutical company serving 20,000+ customers across 28 states, backed by the BM Group. We focus on building strong customer relationships, scalable sales systems, and efficient business operations across domestic markets.
About the Role
We are looking for a proactive and target-oriented Key Account Executive to join our sales team. The role involves managing existing B2B customers, handling tele-calling and follow-ups, generating sales orders, coordinating with chemists and distributors, and driving repeat business.
The ideal candidate should have strong communication and relationship management skills, a customer-first approach, and the ability to contribute to sales growth through effective account handling.
Important Location Requirement: This position is strictly for candidates currently based in Agra, Uttar Pradesh. Candidates must be available to work on-site at our Agra office. Applications from candidates based outside Agra will not be considered.
Key Responsibilities
- Manage and maintain relationships with existing chemists, medical stores, distributors, wholesalers, and other B2B customers.
- Conduct outbound calls to customers for order booking, product updates, and business development.
- Follow up with existing customers to generate repeat orders and increase account value.
- Identify and reactivate inactive customers to improve customer retention and sales.
- Generate, process, and track sales orders accurately.
- Coordinate with internal teams for order status, product availability, dispatches, and customer requirements.
- Support distributors and retailers with product-related and order-related queries.
- Identify opportunities to grow business within existing customer accounts.
- Maintain accurate records of calls, customer interactions, follow-ups, orders, and sales performance.
- Use CRM tools and Excel to track customer activity and prepare sales reports.
- Support the sales team in achieving monthly sales targets and business objectives.
- Resolve customer concerns professionally and ensure timely communication.
- Build long-term business relationships through consistent follow-ups and effective account management.
Required Qualifications & Skills
- Graduate in any stream.
- 2–5 years of experience in inside sales, tele-calling, key account management, customer relationship management, or sales coordination.
- Prior experience in the pharmaceutical or healthcare industry is strongly preferred.
- Experience handling B2B customers, distributors, wholesalers, or retailers.
- Good understanding of sales processes, order management, customer retention, and account growth.
- Strong Hindi communication skills and professional working knowledge of English.
- Basic to intermediate knowledge of MS Excel, computer applications, and sales reporting.
- Familiarity with CRM software and customer follow-up tracking.
- Strong client-handling, negotiation, convincing, and problem-solving skills.
- Excellent coordination, communication, and relationship management abilities.
- Self-motivated, organised, and comfortable working in a target-driven environment.
What We Offer
- Career growth opportunities in the pharmaceutical and healthcare sector.
- Professional and supportive working environment.
- Performance-based rewards and recognition.
- Opportunities to develop sales, account management, and business development skills.
- Exposure to a growing B2B pharmaceutical business with a wide customer network.
Salary and other compensation details will be discussed during the interview process.
Hiring Process
- Application and resume screening.
- Initial telephonic discussion with shortlisted candidates.
- Interview to assess communication, sales experience, customer handling, and account management skills.
- Discussion of salary expectations, availability, and joining date.
- Final selection and offer.
How to Apply
Interested candidates should apply through LinkedIn with an updated resume highlighting their sales experience, customer handling skills, and relevant pharmaceutical or B2B industry exposure.
Please mention your current location, total work experience, and relevant sales or account management experience in your application.
Important Notes:
- Only candidates currently based in Agra, Uttar Pradesh, should apply.
- This is a full-time, on-site position. Remote and work-from-home applications will not be considered.
- Candidates must have a graduate degree and relevant experience in sales, tele-calling, account management, or customer servicing.
- Preference will be given to candidates with pharmaceutical industry and distributor/retailer handling experience.
Applicant Privacy
- Information submitted during the recruitment process will be used for recruitment, candidate evaluation, and hiring-related communication. Applicant information will be handled confidentially and accessed only by authorised personnel involved in the recruitment process, in accordance with applicable privacy and data protection requirements.
Click on Apply to know more.
