Keweenaw Coffee Works is seeking a creative, organized, and community-minded Social Media & Retail Coordinator to join our team. This hybrid role blends digital storytelling with hands-on retail operations. The ideal candidate is passionate about specialty coffee, thrives in a fast-paced environment, and enjoys both creating engaging online content and supporting the day-to-day success of a retail marketplace. You will embody KCW’s commitment to excellence while managing our retail space and creating an engaging shopping experience for our customers. This role combines product knowledge with customer service skills to help customers discover our coffee and retail offerings.
About the Company: Keweenaw Coffee Works is a high-quality small-batch specialty coffee house nestled in the Keweenaw Peninsula. Founded and run by husband-wife team, Keweenaw is built on a value for equal partnership, creative collaboration, and the joy of making and sharing the good stuff.
About the Coffee: We source exceptional coffees from small artisanal farms around the world, working with suppliers who prioritize ethical practices and sustainable product. Upon arrival at our Calumet roasterie, SCA Roasters Guild-trained roaster Nate Shuttleworth and team process each green coffee in small batches to consistently bring out the unique notes of taste and texture in each variety.
About Our Team: With over 30 years’ experience in the professional coffee industry, our team makes a lot more than lattes. We take pride in crafting a meaningful experience that can’t be found anywhere else in the Keweenaw. (Dare we say, the entire Upper Peninsula.) From inventing outrageous seasonal drinks to curating our Marketplace with specialty items from all over the Midwest, from helping with your café start-up (including equipment sourcing and coffee bar flow) to training your staff as rockstar baristas, our team is what turns us from just a coffee roaster into a community hub for fun, culture, and inspiration.