Coordinator, Colleague Lifestyle (Big Sky, US)

Kerzner International

Location: Big Sky, Montana, United States
Job type: Full-time

Required skills

Microsoft Office Suite

About the role

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Coordinator, Colleague Lifestyle
(17485)

At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn.

Amidst fragrant pines and glistening peaks, One&Only Moonlight Basin is a glamorous return to simplicity. Fill days cascading down cool waters, unearthing the magic of Yellowstone National park, skiing on world renowned slopes and retreating to floating evergreen spaces. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.

*Private room and discounted rate on rent offered for this position.

Job Summary

The Coordinator, Colleague Village is responsible for being an ambassador of the colleague experience, which includes welcoming new colleagues, managing the front desk, handling mail deliveries, organizing colleague events, etc.  

Key Duties & Responsibilities

Attend to all colleague accommodation requests with courteous, professional service

Liaise with the Human Resources team to ensure allocated rooms are prepared prior to colleague arrivals

Support a safe, comfortable, and welcoming living environment for all residents

Manage the collection, sorting, and distribution of colleague mail and package deliveries

Conduct routine inspections of colleague rooms and shared spaces, including the training room, offices, common areas, restrooms, and laundry facilities, reporting and documenting any issues or damages

Coordinate with the third-party property management to ensure timely completion of maintenance requests and repairs, maintaining accurate records in the Work Order Tracker

Oversee deep cleaning programs in accordance with scheduled timelines

Monitor the correct use and storage of cleaning equipment, supplies, and chemicals, as well linens, to prevent misuse and minimize waste

Assist with monthly and quarterly inventory checks

Facilitate thorough handovers at the end of each shift by logging all relevant information, concerns, and outstanding requests

Brainstorm, organize, and execute colleague engagement events, wellness activities, and special initiatives as assigned

Communicate emergency housing procedures to residents, respond to urgent situations, and handle emergency phone calls as needed

Perform additional duties as assigned by the Director, Human Resources, Manager, Human Resources, Manager, Colleague Housing, or other members of the Management team

Skills, Experience & Educational Requirements

Must possess previous administrative experience

Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and other computer programs
Strong written and verbal communication skills
Excellent interpersonal, relationship-building, and conflict resolution skills

Excellent organizational skills  with a strong attention to detail
Ability to manage multiple priorities while meeting deadlines

Ability to act with integrity and confidentality

Ability to perform efficiently and effectively in a fast-paced environment

Benefits

Medical insurance - 80% of premium paid by employer
Health Savings Account with $50 employer contribution per pay period
Dental, vision & life insurance - 100% of premium paid by employer
5 weeks of PTO (Paid Time Off)
8 paid holidays
Uniform provided & complimentary laundering
Complimentary transportation to/from resort
Complimentary meal per shift
Subsidized housing based on availability
Discounts at F&B outlets on property
14 nights per year at $100/night* at Kerzner Properties worldwide
Winter season includes complimentary ski pass to Big Sky Resort based on availability OR $225 reimbursement towards gym membership

Physical Requirements

The ideal candidate must be able to perform all physical requirements of the job in a safe manner, with or without reasonable accommodation. Physical requirements include, but are not limited to:  

Standing, walking, stooping, kneeling, and bending in an operational environment for extended periods

Frequent bending, twisting, stooping, reaching, and pulling
Lifting and carrying of loads weighing up to 30 pounds
Remaining in a stationary position for long periods
Constantly operating a computer and other office productivity machinery

Working in outdoor environments, including high altitudes, that may present extreme weather conditions such as snow, ice, rain, heat, wind, etc.

Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.

About Kerzner International

Develops and manages ultra-luxury destination resorts and hotels.

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