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Airport Ground Staff

Salary

₹20.0 - 25.0 LPA

Min Experience

0 years

Location

Marine Drive, Kerala, Kerala, 682031, India

JobType

full-time

About the job

Info This job is sourced from a job board

About the role

Kerala Aviation Services Pvt. Ltd, a leading aviation services provider in Kerala, invites online applications for airport ground staff positions in Airlines, Ground Handling Companies, Hospitality, Retail Outlets, Food Courts, and Cargo. Passenger Check-in and Boarding Ground staff check passengers in for their flights. They verify travel documents, issue boarding passes, and direct passengers to security checkpoints. Baggage Handling The ground staff handles passenger baggage from check-in to baggage claim. They weigh bags, attach baggage tags, and load bags onto the aircraft. Customer Service and Information To assist passengers with special needs, such as elderly passengers, families with children, or passengers with disabilities. Ground staff handle passenger complaints and resolve issues promptly. Providing information to passengers. Greeting and welcoming passengers, and responding to questions. Gate Management Cordinate with flight crews, monitor passenger flow, and ensure on-time departures. They also handle gate changes and communicate flight status updates to passengers.

About the company

Kerala Aviation Services Pvt. Ltd, a leading aviation services provider in Kerala

Skills

passenger services
baggage handling
customer service
gate management