Hiring Technical Support Analyst For Tesco /Infosys!Day /UK Shift

Key Responsibilities: Providetechnical supportand troubleshootMicrosoftproduct-related queries (Windows OS, Office Suite, etc.) Resolve issues related tosoftware installation, system configuration, and performance Deliver excellent customer service by communicating effectively and addressing client concerns professionally Assist clients via various channels, including phone, email, and chat, with technical troubleshooting steps Log and document all technical issues in ticketing systems and escalate complex issues when necessary Provide step-by-step instructions to customers to resolve technical problems Ensure a high level of customer satisfaction through timely issue resolution Skills & Qualifications: Graduate in any discipline (freshers are welcome) Strong knowledge ofMicrosoft technologies(Windows, Office, etc.) Excellentoral and written communicationskills Ability to multitask and prioritize in a fast-paced environment Strongproblem-solvingand troubleshooting abilities Willingness to work in shifts

Rivera Manpower Services, a renowned manpower consultancy, excels in talent solutions for IT and non-IT sectors. Over the past ten years, we have partnered with organizations to streamline recruitment, delivering top-notch professionals for specialized positions. We are a Top Choice for Bespoke Job placements. Leveraging our industry expertise and access to a diverse talent pool, we skillfully align skills, roles, and cultural fit. Our experienced teams, specialized in distinct skill domains, consistently source candidates who perfectly match our clients specific needs, offering tailored recruitment solutions that ensure success.