Senior Software Engineer (EDI)

Navis

Experience: 6+ yrs
Location: Chennai, Tamil Nadu, India
Job type: Full-time

Required skills

EDI
ANSI X12
EDIFACT
UN/EDIFACT
SFTP/AS2
EDI health checks
mapping tools

About the role

Job Description:

Key Responsibilities

EDI Architecture, Configuration & Implementation

Design, configure, and deploy new EDI messages, including map development and transformation logic across ANSI X12 and EDIFACT standards.

Lead the onboarding and integration of new trading partners, ensuring end-to-end connectivity, testing, and operational readiness.

Validate and optimize EDI configurations to ensure performance, reliability, and compliance with global standards.

Monitoring, Troubleshooting & Incident Resolution

Monitor EDI queues, message flows, and system performance across Production, DR, and Test environments.

Diagnose and resolve EDI errors, failures, and exceptions in real time, minimizing business disruption.

Serve as the senior escalation point for complex customer-reported EDI issues.

Support P1 incidents and participate in 24×7 standby rotations when required.

Customer Consulting & Technical Leadership

Provide expert guidance to customers on EDI best practices, onboarding strategies, migration planning, and integration design.

Conduct EDI health checks, assessments, configuration reviews, and troubleshooting workshops.

Mentor junior EDI engineers and apprentices, providing training and knowledge transfer.

Collaborate with Infrastructure, Database, Application Support, and Product teams to ensure end-to-end integration success.

Operational Excellence & Continuous Improvement

Ensure adherence to SLAs, operational standards, and documentation requirements.

Contribute to standardization of EDI processes, templates, checklists, and diagnostic tools.

Recommend improvements to monitoring, alerting, and error-handling workflows.

Qualifications & Experience

Required

Bachelor’s degree in IT, Computer Science, Engineering, or equivalent work experience.

6–8 years of hands-on EDI experience in enterprise software, logistics, maritime, or supply chain environments.

Strong proficiency in:

UN/EDIFACT (BAPLIE, COPARN, COPRAR, 315, etc.)

ANSI X12 (214, 310, 322, 404, etc.)

Strong understanding of message envelopes, segments, acknowledgements (CONTRL, 997), and trading partner communication channels.

Proven track record of EDI integration, testing, mapping, and production support.

Desired / Advantageous

Experience with Kaleris / Navis N4 TOS EDI.

Maritime, logistics, or supply chain industry domain knowledge.

Experience with SFTP/AS2 communication, message queues, and mapping tools.

Experience supporting distributed, global teams.

Knowledge, Skills, and Abilities

Strong analytical, diagnostic, and root-cause analysis skills.

Excellent communication and customer-facing consulting skills.

Ability to handle high-pressure scenarios and prioritize effectively.

High attention to detail and accuracy in configuration and documentation.

Strong ownership mentality and proactive problem-solving attitude.

Collaborative team player with the ability to guide, support, and mentor others.

High energy, professionalism, and commitment to excellence.

Multilingual proficiency is a plus.

Required to support 24×7 operations and work in shifts when required.

Summary

This senior role is essential for ensuring seamless, high-quality EDI operations for Kaleris customers. You will directly impact supply chain efficiency, operational stability, and customer satisfaction across some of the world’s busiest maritime and logistics environments.

Kaleris is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

About Navis

Provides cloud software for supply chain execution and logistics.

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