At Juniper, we believe the network is the single greatest vehicle for knowledge, understanding, and human advancement the world has ever known.
To achieve real outcomes, we know that experience is the most important requirement for networking teams and the people they serve. Delivering an experience-first, AI-Native Network pivots on the creativity and commitment of our people. It requires a consistent and committed practice, something we call the Juniper Way.
Job Description
Position: Project Manager – Professional Services
Role: Individual Contributor
Location: Bangalore
Experience:10+ years
Certification: PMP , Agile certification
About the team:
We are a leading professional services Team specializing in delivering comprehensive solutions to our clients. Our dedicated team of experts collaborates directly with clients to drive successful project outcomes. We work on a wide range of engagements, from small to large, across globe. Our commitment to excellence has earned us a reputation as a trusted partner in the realm of professional services.
Role Overview:
As a Professional Services Project Manager, you will play a crucial role in the successful delivery of projects ranging from small-scale project to complex, large-scale engagements. Your experience in project management, combined with your proficiency in both Agile and Waterfall delivery models, will be pivotal in ensuring the seamless execution of projects while maintaining the highest standards of quality and client satisfaction.
Key Responsibilities:
- Lead end-to-end project management activities for a diverse range of engagements, working closely with clients to define project scope, objectives, and deliverables.
- Develop and execute project plans, considering the appropriate delivery model (Agile or Waterfall) based on project requirements and client preferences.
- Collaborate with cross-functional teams, including technical experts, consultants, and stakeholders, to ensure project milestones are met within the defined timelines and budget.
- Proactively identify and mitigate project risks, managing issues that may arise during project execution.
- Monitor project progress and ensure that project deliverables are of the highest quality, meeting, or exceeding client expectations.
- Foster strong relationships with clients, acting as the main point of contact for project-related discussions and updates.
- Effectively communicate project status, updates, and potential roadblocks to both internal teams and clients.
- Leverage your knowledge to provide valuable insights and recommendations during project planning and execution (if applicable).
- Mentor and guide junior project managers, contributing to their professional growth and development.
- Uphold best practices and industry standards in project management, utilizing your PMP certification and experience to drive excellence.
Qualifications and Skills:
- Bachelor's degree in a relevant field; Master's degree is a plus.
- 10+ years of demonstrated experience in project management, preferably in a professional services environment.
- PMP (Project Management Professional) certification / Scrum and Agile certifications is mandatory.
- Proficiency in both Agile and Waterfall delivery methodologies.
- Vast experience in successfully delivering network solutions and DevOps Projects is a plus.
- Excellent interpersonal, communication, and presentation skills.
- Proven ability to manage multiple projects simultaneously, balancing priorities effectively.
- Problem-solving mindset with the ability to adapt to changing project requirements.
- Leadership capabilities to guide project teams and collaborate with clients.
- Attention to detail and commitment to delivering high-quality results.
Leadership:
- Applies Business Acumen: Demonstrates a deep understanding of the Professional Services Business, able to uncover and articulate the project's business case effectively.
- Strong Teams Building: Establishes and nurtures a sense of camaraderie and motivation within the project team.
- Stakeholder Relationship: Develops positive working relationships across various stakeholders, fostering collaboration and achieving shared goals.
- Clear Role Definition: Defines and assigns roles and responsibilities within the project team, ensuring clarity and accountability.
- Effective Communication: Listens attentively, comprehends, and executes decisions with precision, involving relevant stakeholders for quality outcomes.
- Decisive Leadership: Takes proactive and assertive steps to make well-informed decisions, considering potential impacts on project outcomes.
- Influence and Conflict Resolution: Influences and gains consensus in challenging situations, navigating conflicts towards constructive resolutions.
- Change Management: Initiates and leads change efforts, addressing resistance and setbacks, and fostering an environment of constructive debate.
- Agile Leadership: Demonstrates proficiency as a Scrum Master or Workshop Lead in large-scale programs, facilitating Agile ceremonies, and ensuring adherence to Agile principles.
Technical/Functional:
- Scope Assessment and Resolution: Proficiently assesses project scope, identifies gaps in requirements, and efficiently resolves them.
- Effective Planning: Develops comprehensive work breakdown structures, aids in accurate estimations, validates estimate confidence, and consolidates them into a robust project schedule.
- Project Finance: Demonstrated track record of effectively managing project budgets and financial resources to ensure successful project delivery.
- Optimizing Critical Path: Demonstrates the ability to optimize the critical path to enhance project efficiency and timely delivery.
- Problem Solving and Decision Making: Identifies project-related problems, selects appropriate solutions, and escalates when necessary, ensuring smooth project progression.
- Risk Management: Recognizes active project risks, vigilantly monitors risk triggers, and executes predefined contingency plans when required.
- Scope Management: Proficiently manages scope changes, driving discussions about scope versus schedule/budget and reaching conclusive decisions.
- Resource Negotiation: Skilled in negotiating for necessary resources, be it human capital, budget allocation, or equipment, considering the larger organizational project portfolio.
- Variance Analysis: Expertly identifies deviations between planned and actual project outcomes across dimensions (scope, schedule, quality, risks), taking corrective actions as needed.
- Estimation Techniques: Applies various estimation techniques to refine future project planning, improving accuracy and predictability.
- Proficient Tools Utilization: Demonstrates proficiency in MS Project, as well as Microsoft Excel, PowerPoint, Word etc.
- Adherence to PMO Standards: Familiarity with project portfolio management tools and dedicated adherence to PMO (Project Management Office) standards.
About Juniper Networks
Juniper Networks challenges the inherent complexity that comes with networking and security in the multicloud era. We do this with products, solutions and services that transform the way people connect, work and live. We simplify the process of transitioning to a secure and automated multicloud environment to enable secure, AI-driven networks that connect the world. Additional information can be found at Juniper Networks (www.juniper.net) or connect with Juniper on Twitter, LinkedIn and Facebook.
WHERE WILL YOU DO YOUR BEST WORK?
Wherever you are in the world, whether it's downtown Sunnyvale or London, Westford or Bangalore, Juniper is a place that was founded on disruptive thinking - where colleague innovation is not only valued, but expected. We believe that the great task of delivering a new network for the next decade is delivered through the creativity and commitment of our people. The Juniper Way is the commitment to all our colleagues that the culture and company inspire their best work-their life's work. At Juniper we believe this is more than a job - it's an opportunity to help change the world...
INCLUSION AND DIVERSITY AT JUNIPER
At Juniper Networks, we are committed to elevating talent by creating a trust-based environment where we can all thrive together. We know from experience that people from underrepresented groups often do not apply for roles they do not feel they meet all the criteria for. If you think you have what it takes, but do not necessarily check every single box, please consider applying. We’d love to speak with you.
Additional Information for United States jobs:
ELIGIBILITY TO WORK AND E-VERIFY
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
Juniper Networks participates in the E-Verify program. E-Verify is an Internet-based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of new hires and the validity of their Social Security Numbers.
- Information for applicants about E-Verify / E-Verify Información en español: This Company Participates in E-Verify / Este Empleador Participa en E-Verify
- Immigrant and Employee Rights Section (IER) - The Right to Work / El Derecho a Trabajar
E-Verify® is a registered trademark of the U.S. Department of Homeland Security.
Juniper is an Equal Opportunity workplace and Affirmative Action employer. We do not discriminate in employment decisions on the basis of race, color, religion, gender (including pregnancy), national origin, political affiliation, sexual orientation, gender identity or expression, marital status, disability, genetic information, age, veteran status, or any other applicable legally protected characteristic. All employment decisions are made on the basis of individual qualifications, merit, and business need.
