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Project Manager - UK

Location

Staines-Upon-Thames, England, United Kingdom

JobType

full-time

About the job

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About the role

At Juniper, we believe the network is the single greatest vehicle for knowledge, understanding, and human advancement the world has ever known.

To achieve real outcomes, we know that experience is the most important requirement for networking teams and the people they serve. Delivering an experience-first, AI-Native Network pivots on the creativity and commitment of our people. It requires a consistent and committed practice, something we call the Juniper Way.

Project Manager - UK, Network Solutions

Juniper Networks provides strategic solution development, integration and deployment services to our customers through the Professional Services (PS) organisation. A Project Manager will plan and manage programs consisting of several small to mid size projects, identify and manage cross project interdependencies and risks to achieve the goals of the programs. The role will include planning and managing programs from initiation through delivery to closure by directing and providing support, direction, functional or technical expertise and influencing stakeholders. This role will be capable of managing programs involving mid-term complex solutions. These programs may require existing customer’s experiences for First Office Application and some customisation during development and implementation to achieve the goal. This is a billable role responsible for the success of the programs engaged.

Key Responsibilities:

  • Plan and manage programs consisting of several small to mid size projects to achieve the goals of the programs.
  • Identify and manage cross project interdependencies and risks and successfully plan and manage both.
  • Lead and manage the overall delivery performance and success of programs from concept/definition, program scope, scheduling, planning, execution, and delivery.
  • Ensure programs are aligned with business requirements and are coordinated with key stakeholders including Customers, Sales and Marketing, Engineering, and Support.
  • Develop and ensure repeatable and scalable processes and tools are used/complied in delivery.
  • Achieve program customer satisfaction goals
  • Driving delivery and execution within SOW parameters
  • Reporting Program Status to Customers and Juniper Leadership teams
  • Managing change requests based upon SOW definition
  • Manage, negotiate, influence, and communicate with Customers and leverage Juniper’s key resources to achieve program success.
  • Partner with Delivery Managers to co-own the success of the programs.
  • Set up and manage all required Project Management and Delivery tracking tools including Project tracking with Project ID, Timesheet tracking, Expense tracking, etc.
  • Own all program exception, escalations, and conflict resolutions.
  • Empowered to approve program expenditures and be accountable to manage the program to be in/under budget.
  • Internal PS Kick-Off Meeting.
  • Program Plan and Success metrics (Scope, Cost, Timeline/Milestones, Resource, Program budget).
  • Work with the Resource Managers, Team Managers, and Partner managers to staff programs.
  • Track Program Completion and smooth handover to Support Organisation.

Required Experience:

  • Strong ability to lead, influence, and drive virtual teams to achieve common goals.
  • Managed/delivered min/large scale solutions projects to Service Provider and/or Enterprise customers.
  • Project Management certification – to practitioner level or above
  • Familiar with Industry Standard Project Management Methodologies, Timesheet Management, and Expense tracking tools.
  • Strong negotiation, influencing skills, and drive to succeed.
  • Ability to build executive-level partnerships and communicate effectively with all levels of employees, individual contributors and customers, from CxO organisation at Customer side to individual contributor.
  • Superior planning, organisational, communication, change management, and cultural awareness skills, including financial and global business acumen.
  • An excellent understanding of the industry, the customer's business issues, and the most appropriate solution architecture to meet their business goals.
  • Resource demand planning and Allocations of Resources, including delivery partner resources.
  • Strong communication and listening skills to enable transformational change in a positive work environment internally while maintaining strong partnerships with the diverse customer base.
  • Proficient using MS Office online and software: Project, Excel, PowerPoint, Word, Email. Also skills using data repository and collaboration tools.
  • Proficient using project cost and resource management software to manage and control projects.
  • Bachelors and/or MS degree in Computer Science or Computer/Electrical Engineering or equivalent with 8+ years of related experience.
  • MBA is a plus.
  • Background and experience with product development life cycle, customer networks, IP core, Security, Switching, and IP Edge routing is valuable.
  • Technical background and domain expertise in Networking, Data Centre /Cloud, Security, and Automation is valuable.
  • Travel up to 40%

About Juniper Networks

Juniper Networks challenges the inherent complexity that comes with networking and security in the multicloud era. We do this with products, solutions and services that transform the way people connect, work and live. We simplify the process of transitioning to a secure and automated multicloud environment to enable secure, AI-driven networks that connect the world. Additional information can be found at Juniper Networks (www.juniper.net) or connect with Juniper on Twitter, LinkedIn and Facebook.

WHERE WILL YOU DO YOUR BEST WORK?

Wherever you are in the world, whether it's downtown Sunnyvale or London, Westford or Bengaluru, Juniper is a place that was founded on disruptive thinking - where colleague innovation is not only valued, but expected. We believe that the great task of delivering a new network for the next decade is delivered through the creativity and commitment of our people. The Juniper Way is the commitment to all our colleagues that the culture and company inspire their best work-their life's work. At Juniper we believe this is more than a job - it's an opportunity to help change the world.

At Juniper Networks, we are committed to elevating talent by creating a trust-based environment where we can all thrive together. If you think you have what it takes, but do not necessarily check every single box, please consider applying. We’d love to speak with you.

Additional Information for United States jobs:

ELIGIBILITY TO WORK AND E-VERIFY

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Juniper Networks participates in the E-Verify program. E-Verify is an Internet-based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of new hires and the validity of their Social Security Numbers.

  • Information for applicants about E-Verify / E-Verify Información en español: This Company Participates in E-Verify / Este Empleador Participa en E-Verify
  • Immigrant and Employee Rights Section (IER) - The Right to Work / El Derecho a Trabajar

E-Verify® is a registered trademark of the U.S. Department of Homeland Security.

Juniper is an Equal Opportunity workplace. We do not discriminate in employment decisions on the basis of race, color, religion, gender (including pregnancy), national origin, political affiliation, sexual orientation, gender identity or expression, marital status, disability, genetic information, age, veteran status, or any other applicable legally protected characteristic. All employment decisions are made on the basis of individual qualifications, merit, and business need.

Skills

change management
compliance
development life cycle
project management