Boston Consulting Group (BCG)
Website:
bcg.com
Job details:
Who We Are
Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.
To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.
We Are BCG X
We’re a diverse team of more than 3,000 tech experts united by a drive to make a difference. Working across industries and disciplines, we combine our experience and expertise to tackle the biggest challenges faced by society today. We go beyond what was once thought possible, creating new and innovative solutions to the world’s most complex problems. Leveraging BCG’s global network and partnerships with leading organizations, BCG X provides a stable ecosystem for talent to build game-changing businesses, products, and services from the ground up, all while growing their career. Together, we strive to create solutions that will positively impact the lives of millions.
What You'll Do
- Configure and customize Talent Builder for client projects, translating business requirements and client problems into practical solutions within the platform
- Act as the voice of the customer, gathering and consolidating feedback from clients and stakeholders to contribute to the Talent Builder product roadmap.
- Handle client queries related to the platform, providing timely and accurate responses to ensure smooth client experience
- Extract, clean, and analyze datasets from various sources to validate fitness for project requirements before ingestion into the platform
- Query Snowflake and other databases using SQL to support data assessment and analysis needs
- Retrieve data assets via API queries to support data integration and analysis workflows
- Deliver ad-hoc requests from clients, BCG project teams, and proposal teams with high-quality outputs and insights
- Support the creation of analysis models and dashboards; experience with Tableau and/or Power BI is a plus
- Prioritize product quality by identifying anomalies and inconsistencies in data and application behavior.
- Contribute to documentation (e.g., of data, proposals, configurations) to enhance overall team output
You're Good At
- Working independently and with accountability in a fast-paced, international team environment
- Querying and managing data from databases (Snowflake, SQL-based systems) and APIs to retrieve, assess, and structure data assets
- Cleaning and structuring data in Excel or Python to ensure quality and usability before ingestion
- Configuring and customizing Talent Builder to address client needs, translating business problems into practical solutions within the platform
- Working with dashboards and visualization tools; familiarity with Tableau and/or Power BI is a plus
- Handling client queries with clarity and responsiveness, ensuring a high standard of client service
- Gathering and synthesizing feedback from diverse stakeholders to inform product improvements and roadmap decisions
- Maintaining accuracy and strong attention to detail, with an outstanding client service orientation
- Actively keep up with industry trends, tools, and methods, with an entrepreneurial mindset toward identifying product enhancement opportunities.
What You'll Bring
Education & Experience
- Bachelor’s or Master’s degree in Engineering, Data science, Computer Science, or a related field
- 2–4 years of full-time professional experience in a relevant role, with experience managing end-to-end responsibilities, collaborating across teams, and delivering high-quality results.
Technical Skills
- Strong understanding of SQL for database querying and data analysis.
- Basic knowledge of AI prompting, with experience using large language models (LLMs) to support analysis and workflow tasks.
- Advanced proficiency in Microsoft Excel for data cleaning, structuring, and ensuring data quality.
- Strong understanding of API querying, with the ability to retrieve and work with data using REST APIs or similar technologies.
- Basic to intermediate knowledge of Python, with the ability to write scripts for data extraction, cleaning, and analysis.
- Intermediate proficiency in Tableau for data visualization and reporting.
Non-Technical Skills
- Strong problem-solving skills with the ability to operate autonomously in a structured, independent manner
- Self-motivated with the ability to manage multiple priorities across global stakeholders
- Prior experience in application support, client delivery roles, and working with global teams
- Experience promoting and demonstrating technical solutions to clients, articulating their benefits and advantages
Who You'll Work With
You will work closely with BCG consulting teams, client project teams, the Product Solution Delivery team, the Client Success team, product engineering teams, and delivery and product leadership. In this collaborative role, you will partner with cross-functional stakeholders to support project execution, drive successful client outcomes, and contribute to ongoing product improvements.
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Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
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