Director, Customer Care Operations
JUDI
- Salary
- $135k - $213k
- Experience
- 10+ yrs
- Location
- United States
- Job type
- Full-time
Required skills
- Microsoft 365
- Microsoft Outlook
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Salesforce CRM
- Salesforce Knowledge
About the role
Bachelor's degree in business, healthcare administration, or related field; 10+ years call center/customer care experience including 7+ years managing managers; data-driven process improvement; Microsoft 365 proficiency; strong leadership and communication skills.
About JUDI
Privately held health technology company providing pharmacy and benefits administration to employers, unions, health plans, and governments.
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