ELLKAY
Website:
ellkay.com
Job details:
ELLKAY started out providing connectivity solutions to laboratories and within a few years, grew to also provide data management solutions to ambulatory organizations. ELLKAY is now a trusted data management partner in five healthcare segments. ELLKAY’s solutions continue to serve laboratories and ambulatory practices and have expanded to empower hospitals and health systems, healthcare IT vendors, ambulatory practices, health plans, and other healthcare organizations with cutting-edge technologies and solutions that drive their growth and interoperability strategies.
Today, ELLKAY remains true to our core values, building strong partner relationships and offering unparalleled service and support while providing innovative, scalable solutions to the challenges our customers face in today’s data-rich world.
ELLKAY's experience, customer-focused approach, and reputation for innovation, speed, and accuracy differentiate ELLKAY as a premier partner for your interoperability needs and data management strategy.
Job Description
ELLKAY is seeking a results-driven Jr. Partner Account Executive to manage inbound sales opportunities generated by assigned partner accounts and guide prospective clients through the full sales cycle. This role owns the customer journey from initial lead intake and qualification through solution presentation, quote development, contract signature, and onboarding kickoff.
The Jr. Partner Account Executive also serves as a primary relationship contact for assigned accounts, helping customers connect their goals and industry challenges to ELLKAY's solutions. The ideal candidate combines consultative selling, disciplined pipeline management, strong relationship-building skills, and the ability to coordinate effectively across internal teams.
Essential Duties & Responsibilities
Sales and Pipeline Management
- Own and manage inbound sales leads generated by assigned partner accounts, ensuring prompt follow-up, qualification, and progression through the sales cycle.
- Conduct discovery to understand each prospect's business needs, goals, workflows, challenges, stakeholders, budget, and timeline.
- Recommend appropriate ELLKAY solutions based on customer needs and desired outcomes.
- Lead the full sales cycle, including discovery, solution presentation, quote creation, proposal delivery, negotiation, and contract signature.
- Deliver compelling virtual and in-person presentations and demonstrations to business, operational, and executive stakeholders.
- Formulate accurate quotes and proposals and negotiate commercial terms in partnership with the appropriate internal teams.
- Maintain accurate lead, opportunity, pipeline, forecast, and account activity records in Salesforce.
- Consistently meet established expectations for responsiveness, pipeline progression, forecasting accuracy, and revenue performance.
Client and Account Management
- Serve as the primary point of contact for assigned accounts and clients throughout the sales process.
- Manage the client experience from lead intake through contract execution and onboarding kickoff, ensuring a coordinated and professional transition.
- Develop and maintain long-term relationships with customer and partner accounts through responsive communication, proactive follow-up, and an understanding of their evolving needs.
- Understand customer goals and objectives and work collaboratively to help customers achieve successful outcomes.
- Provide customers with appropriate training, resources, and product information to help them effectively understand and use ELLKAY's solutions and services.
- Identify opportunities to expand relationships and introduce additional solutions that address customer needs.
Cross-Functional Coordination
- Coordinate with Sales, Partner Management, Customer Success, Implementation, Operations, Product, Legal, and other ELLKAY teams to provide a consistent customer experience.
- Facilitate complete and timely handoffs to onboarding and implementation teams, including clear documentation of customer requirements, commitments, timelines, and key stakeholders.
- Assist with complex customer requests and escalations, maintaining clear communication and driving issues toward resolution.
- Share customer and partner feedback with internal teams to improve solutions, processes, and the overall experience.
Product and Industry Expertise
- Develop expert knowledge of ELLKAY's solution portfolio and effectively connect its capabilities to customer needs and healthcare industry challenges.
- Stay current on industry trends, market developments, competitive dynamics, and account-management best practices.
- Continuously improve sales and account-management processes by identifying opportunities to increase efficiency, consistency, and customer value.
Qualifications
- 3+ years of experience in B2B sales, account management, partner sales, customer success, or a comparable client-facing role.
- Demonstrated experience managing a full sales cycle from lead qualification through contract signature.
- Strong consultative selling, discovery, presentation, negotiation, and relationship-management skills.
- Ability to translate customer goals and challenges into clear solution recommendations and business value.
- Experience developing quotes, proposals, and contracts in coordination with cross-functional teams.
- Proficiency with Salesforce or a comparable CRM, including pipeline management and forecasting.
- Strong written and verbal communication skills, including the ability to engage operational and executive stakeholders.
- Excellent organization, follow-through, and attention to detail across multiple concurrent opportunities and accounts.
- Ability to travel for customer meetings, presentations, and industry events as business needs require.
Preferred Qualifications
- Experience in healthcare technology, health information exchange, interoperability, SaaS, or a related industry.
- Experience working with channel partners, referral partners, strategic alliances, or partner-generated sales opportunities.
- Familiarity with healthcare organizations, clinical or administrative workflows, and healthcare data challenges.
- Experience supporting customer onboarding, adoption, training, or escalation management.
Additional Information
ELLKAY is committed to fostering a collaborative and high-performance work environment that supports innovation, teamwork, and professional growth. Most roles are designed to operate from our office locations to encourage effective collaboration and engagement across teams.
Any alternative work arrangements may be considered at the company’s discretion based on role requirements and business needs.
For more information about our company, please visit www.ELLKAY.com .
ELLKAY is a Smoke-Free Workplace.
ELLKAY, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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