About the role
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<div><strong>Benefits:</strong></div>
<ul>
<li>401(k)</li>
<li>401(k) matching</li>
<li>Competitive salary</li>
<li>Paid time off</li>
</ul>
</div>
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<div>Position Summary<br>We are seeking a hands-on Programmer/Configuration Analyst as a member of our development team to design, build, and implement code/maps for print, email, and SMS communications, and support automated workflows that power our healthcare communications platform. This role will focus heavily on configuring the Uluro platform, developing PowerShell-based automation jobs, and integrating those processes with Titan MFT for secure file movement and orchestration.<br>The ideal candidate is someone who can bridge systems, scripting, and operations, helping reduce manual work, improve reliability, and ensure audit-ready processing of healthcare communications (print, email, SMS, and data workflows).<br>Key Responsibilities<br>Uluro Platform Configuration (Primary Focus)<br>• Configure and manage Uluro (UCompose, USetup) workflows <br>• Map incoming client data to output formats (email, print, SMS) <br>• Support document composition and personalization logic <br>• Integrate Uluro processes with downstream delivery channels <br>• Troubleshoot mapping, rendering, and data issues <br>Automation Development<br>• Design, develop, and maintain PowerShell scripts to automate: <br>o File validation (naming, format, counts, integrity) <br>o Data transformation and mapping <br>o Report generation and reconciliation <br>o Notifications and alerting <br>• Build reusable automation frameworks to standardize workflows <br>• Optimize scripts for performance, reliability, and error handling <br>Titan MFT Integration & Orchestration<br>• Configure and support Titan MFT workflows including: <br>o SFTP job triggers <br>o Event-based automation <br>o File movement and routing <br>• Integrate PowerShell scripts with Titan workflows <br>• Implement logging, tracking, and retry logic <br>• Support secure file transfers (internal and external partners) <br>Data Processing & Validation<br>• Validate inbound and outbound files for: <br>o Record counts <br>o Required fields <br>o Formatting standards <br>• Build reconciliation processes between: <br>o Source systems <br>o Vendor outputs <br>o Internal reporting (SQL-based where applicable) <br>• Support audit and compliance reporting <br>System Integration & Development<br>• Develop lightweight applications or scripts using: <br>o PowerShell (primary) <br>o Python (optional) <br>o SQL (queries, stored procedures) <br>• Integrate with: <br>o APIs (email, SMS, secure delivery platforms) <br>o SFTP systems <br>o Internal databases (SQL Server) <br>Monitoring, Logging & Support<br>• Implement logging and monitoring for all automation jobs <br>• Troubleshoot failures and performance issues <br>• Perform root cause analysis and document resolutions <br>• Provide on-call or escalation support as needed <br>Compliance & Documentation<br>• Document all workflows, scripts, and configurations <br>• Ensure processes align with: <br>o HIPAA <br>o SOC 2 controls <br>o Internal audit requirements <br>• Maintain audit trails and change documentation <br>• Follow secure coding and data handling practices <br>Required Skills & Experience<br>Technical Skills<br>• Strong experience with PowerShell scripting (core requirement) <br>• Experience with SFTP/MFT platforms (Titan preferred) <br>• Experience working with Windows Server environments <br>• SQL experience (queries, data validation, reporting) <br>• File handling experience (CSV, TXT, XML, JSON) <br>Platform / Tools Experience (Preferred)<br>• Experience with Uluro or similar document composition platforms<br>(e.g., GMC Inspire, Quadient, SmartCOMM, etc.) <br>• Experience with: <br>o Secure file transfer systems <br>o Workflow automation tools <br>o API integrations <br>Operational & Problem-Solving Skills<br>• Strong troubleshooting and debugging skills <br>• Ability to translate business requirements into technical workflows <br>• Attention to detail with data accuracy and validation <br>• Ability to manage multiple workflows and priorities <br>Compliance Awareness (Preferred)<br>• Experience working in HIPAA-regulated environments <br>• Understanding of: <br>o Data privacy and security <br>o Audit logging requirements <br>o Secure transmission standards <br>Education & Experience<br>• Bachelor’s degree in IT, Computer Science, or related field (or equivalent experience) <br>• 2–5+ years in: <br>o Automation development <br>o Systems integration <br>o Technical operations <br>Nice-to-Have Skills<br>• Experience with Titan MFT / Titan SFTP <br>• Experience with print and mail workflows <br>• Experience with email/SMS delivery systems <br>• Familiarity with Nutanix / VMware environments <br>• Basic networking knowledge (firewalls, ports, protocols) <br>Key Success Metrics (KPIs)<br>• Reduction in manual processing tasks <br>• Automation job success rate (%) <br>• Time to resolve failures <br>• Accuracy of data processing and reconciliation <br>• Audit readiness and documentation completeness <br>Work Environment<br>• Hybrid work model with secure remote access (VPN + RDS) <br>• Collaboration with: <br>o Internal operations teams <br>o External vendors (MSPs, print partners) <br>o Compliance and audit teams <br>Time Allocation & Functional Breakdown (Estimated)<br>The following represents the expected allocation of time across core responsibilities. Actual distribution may vary based on project phase (build vs. steady-state operations).<br>Function / Responsibility Area Estimated % of Time Details<br>Uluro Configuration & Document Mapping 30% Configuring UCompose/USetup, mapping data to outputs, troubleshooting rendering and logic issues<br>PowerShell Automation Development 20% Building, enhancing, and maintaining scripts for validation, transformation, reporting, and automation logic<br>Titan MFT Workflow Integration 15% Creating and maintaining SFTP workflows, triggers, orchestration, and integrating PowerShell jobs<br>Data Validation & Reconciliation 10% File validation, record count checks, reconciliation between source, internal systems, and vendors<br>Monitoring, Troubleshooting & Support 10% Investigating job failures, performance issues, and resolving production incidents<br>System Integration & Development (APIs, SQL, etc.) 5% Supporting integrations with email/SMS platforms, databases, and external systems<br>Documentation & Compliance (HIPAA, SOC 2) 5% Maintaining documentation, audit trails, and ensuring compliance with security and regulatory requirements<br>Collaboration & Vendor Coordination 5% Working with internal teams, MSPs, print vendors, and clients as needed</div>
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<p>Flexible work from home options available.</p>
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