About the Department
Johnston County Department of Social Services has an immediate opening for an Income Maintenance Caseworker II position in the Family and Children's Medicaid Unit, located at 714 North Street, Smithfield.
In-house applicants must apply online; will accept work against if fully qualified applicants are not located.
Please note: Final candidates subject to pre-employment drug screen and background check (includes criminal and motor vehicle records).
Position Duties
The primary purpose of this position is to determine eligibility, process applications and re-determine eligibility for Family and Children's Medicaid recipients, including Presumptive cases. This position obtains all necessary third party verifications and communicates with the Medicaid recipient in order to obtain all information necessary to determine eligibility in the NC FAST system. It is also the responsibility of this position to ensure timeliness standards are met in accordance with Medicaid policy.
Minimum Qualifications
- Considerable knowledge of the program/areas of assignment.
- General knowledge of all agency and community programs and services which could affect the client/applicant.
- Good knowledge of all agency and community programs and services which could affect the client/applicant.
- Good mathematical reasoning and computational skills.
- Ability to read, analyze, and interpret rules, regulations and procedures.
- Ability to communicate with clients/applicants, the public at large, and public officials to obtain data, and to explain and interpret rules, regulations and procedures.
- Ability to perform casework functions with structured time frames.
- Ability to work independently with minimal supervision.
Other Qualifications
One year of experience as an Income Maintenance Caseworker I.
Will accept IMC I work against:
- Graduation from high school and three years of paraprofessional, clerical, or other public contact experience which
included negotiating, interviewing, explaining information, gathering and compiling of data, the analysis of data and/or
the performance of mathematical or legal tasks; or an equivalent combination of training and experience.
Preferred ExperienceBilingual proficiency in English and Spanish is strongly preferred.
*Please document all work history relevant to the position for which you are applying. Determination of qualifying for the position and salary may be based on years of experience. Failure to document complete work history may affect qualification determination and salary. Electronic applications cannot be amended once submitted.