Service Program Manager - EMEA

As a Service Program Manager within the EMEA region, you will be responsible for the planning, coordination, and execution of complex service programs across the Building Technologies & Solutions business in Europe, the Middle East, and Africa. You will work closely with regional and global teams to ensure successful program implementation and drive continuous improvement initiatives. Key responsibilities include:- Project management of complex service programs, including planning, resource management, and on-time delivery- Collaboration with internal stakeholders (sales, operations, product management) to define program requirements and develop tailored solutions- Identification and mitigation of program risks and issues- Continuous monitoring and reporting on program performance metrics- Implementation of process improvements to enhance efficiency and customer satisfaction

Johnson Controls is a global diversified technology and multi-industrial leader serving a wide range of customers in more than 150 countries. Our 105,000 employees create intelligent buildings, efficient energy solutions, integrated infrastructure and next generation transportation systems that work seamlessly together to deliver on the promise of smart cities and communities. Our commitment to sustainability dates back to our roots in 1885, with the invention of the first electric room thermostat. We are committed to helping our customers win and creating greater value for all of our stakeholders through strategic focus on our buildings and energy growth platforms.