Patient Access Services Contact Center Technical Specialist (681432)
Johns Hopkins Medicine
- Salary
- $63k - $111k
- Experience
- 2+ yrs
- Location
- Baltimore, Maryland, United States
- Job type
- Full-time
Required skills
- Microsoft Teams
- Microsoft SharePoint
- Microsoft Visio
- Microsoft Excel
- Avaya CMS Supervisor
- Avaya Agent for Desktop
- Virtual Observer
About the role
Bachelor's degree in technology field required (work experience may substitute); 2+ years related contact center or technology experience; strong analytical, customer service, and communication skills; knowledge of Microsoft 365 and contact center technologies.
About Johns Hopkins Medicine
Non-profit academic healthcare delivery system providing clinical care.
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