Responsibilities:
Job Summary: As a Production Specialist, you'll ensure all in-store produced items meet high quality standards, product integrity guidelines, and are merchandised in innovative and eye-catching ways. You will assist in preparing food and monitoring production flow and quality of items for sale to new and existing retail customers. You'll provide excellent customer service by performing all responsibilities and job duties with a sense of ownership and team approach.
Key Responsibilities & Essential Functions:• Production/Stocking:
- Cuts, slices, dices, and chops food in the preparation area.
- Packages, labels, and displays products on the sales floor
- Maintains sanitation in food preparation areas
- Mixes, bakes, decorates, and trays / bags product
- Weighs, wraps, and uses mandatory PLU codes to label / price packages
- Stocks and rotates items as needed
- Collaborates with leadership to order product and wrap
- Reports missing signs or tags to the Department Manager or Shelf Edge team
- Reports all out of date and damaged product received issues to Department Manager
• Compliance / Food Safety / Sanitation:
- Organizes and cleans prep areas, freezers, coolers, wareroom, and sales floor
- Checks shipments for out-of-date and damaged product to ensure freshness and quality
- Cleans and sanitizes department, work areas, sales floor, displays cases, prep areas; properly operates / maintains and cleans equipment
- Complies with company / store / department operating procedures and federal / state regulations
• Customer Service:
- Provides excellent customer service by answering product and service-related questions and helping Customers
- May communicate preparation, safe handling, and nutritional aspects of products to Customers as needed
- Answers customers questions regarding products and assists them with selections
- Stocks/merchandises products effectively to engage customers
The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations.Qualifications & Key Requirements:Work Experience: Experience working in a fast-paced, high volume environment - Required Experience in customer service and/or prior food preparation/service - Required Knowledge/Skills/Abilities:Working knowledge of product rotation, department / store sanitation, shrink awareness - RequiredUnderstanding of basic financial workings of the assigned department, and how to drive profitability - RequiredCommunication skills - RequiredCustomer service skills - RequiredAbility to manage multiple priorities and shift focus between tasks - RequiredAbility to work a flexible schedule - RequiredEducation: Completion of job skills training, compliance-related training, and Division orientation - RequiredLicenses/Certifications:Physical Demands & Working Conditions:Function in a fast paced, retail environment, in detailed and precise tasksWork with Customers, staying attentive to their needsSafely maneuver around moving mechanical partsConstantly reach at waist, graspFrequently stand, walk, and use fine motor movementsFrequently be exposed to hot (non-weather) conditionsOccasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, climb ladders, pivot, make movements with ulnar deviation, twist, push/pull with arms, and pinchOccasionally be exposed to cold (non-weather) conditions, wet conditions, and loud noiseSafely maneuver around moving mechanical partsDemonstrate the ability to lift 55 lbs, and manage in excess of 85 lbsWhile there may be exceptions, the measurements noted are generally defined as - Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour dayIt is the responsibility of each individual Partner to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Last revised: 2/1/2025