SaaS Support Intern – 3 Months Full-Time Remote Internship

SaaS Support Intern – 3 Months Full-Time Remote Internship We are looking for a talented and motivated SaaS Support Intern to join our team for a 3-month full-time remote internship. Responsibilities: - Provide technical support to our SaaS customers via email, chat, and phone - Troubleshoot and resolve customer issues related to our SaaS platform - Assist with product onboarding and training for new customers - Collaborate with the product and engineering teams to identify and address recurring customer pain points - Participate in client meetings and presentations as needed Requirements: - Currently enrolled in a bachelor's or master's degree program in Computer Science, Information Technology, or a related field - Strong written and verbal communication skills - Excellent problem-solving and analytical skills - Familiarity with SaaS products and customer support processes - Experience with CRM tools and ticketing systems is a plus - Ability to work independently and as part of a team - Passion for delivering exceptional customer experiences

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