Razorpod
Website:
razorpod.in
Job details:
Jira AdministratorExperience: 4–6 Years
Location: Navi Mumbai (Onsite) – Non-Negotiable
Immediate Joiner: Mandatory – Non-Negotiable
Employment Type: Contract (6 Months) – Extension may be offered based on project requirements and performance.
Preferred Domain: BFSI (Banking, Financial Services & Insurance)
Role Overview
We are looking for an experienced Jira Administrator to manage, configure, and optimize the Jira platform for enterprise project delivery. The ideal candidate will have strong expertise in Jira administration, workflow design, governance, reporting, and process standardization, with hands-on experience supporting both Agile and Waterfall delivery models.
This role requires close collaboration with business stakeholders, PMOs, delivery teams, and project managers to ensure Jira aligns with organizational governance, delivery processes, and reporting standards.
Key ResponsibilitiesJira Administration & Configuration
- Administer and maintain Jira projects, schemes, configurations, and user access.
- Configure and optimize:
- Workflows
- Screens & Screen Schemes
- Issue Types & Issue Type Schemes
- Custom Fields
- Field Configuration Schemes
- Permission Schemes
- Notification Schemes
- Workflow Schemes
- Design reusable project templates and standardized configurations to streamline project onboarding.
- Configure issue hierarchies, project templates, and workflow templates.
Workflow & Process Automation
- Configure workflow transitions, conditions, validators, and post functions.
- Build and maintain Jira automation rules to improve delivery efficiency.
- Implement mandatory fields, approval workflows, validation rules, and lifecycle controls aligned with PMO governance.
Agile Project Management
- Configure and maintain:
- Scrum Boards
- Kanban Boards
- Backlogs
- Swimlanes
- Quick Filters
- Board Permissions
- Support Agile and Waterfall delivery models.
Reporting & Governance
- Create and maintain dashboards, filters, and reports.
- Develop advanced JQL queries for:
- Project reporting
- Governance
- Operational insights
- Audit requirements
- Build standardized dashboards for:
- Portfolio Management
- Program Management
- Project Tracking
- Sprint Reporting
- Defect Tracking
- RAID Logs
- Resource Management
- Support enterprise PMO governance and reporting standards.
Integrations & Platform Support
- Support integrations with:
- Confluence
- Bitbucket
- Azure DevOps
- CI/CD Pipelines
- Other enterprise applications
- Coordinate with Atlassian administrators, infrastructure teams, and vendor support for platform upgrades, maintenance, and issue resolution.
Maintenance & Support
- Troubleshoot Jira configuration issues, workflow errors, user access problems, and system performance concerns.
- Perform periodic housekeeping activities, including:
- Project archival
- Configuration cleanup
- Permission reviews
- Data quality checks
- Maintain Jira administration documentation, governance standards, configuration guides, and operating procedures.
- Provide end-user support, user training, and Jira best practice guidance.
Required SkillsJira Administration
- 4–6 years of hands-on Jira Administration experience.
- Strong expertise in Jira Software administration and configuration.
- Hands-on experience configuring:
- Workflows
- Screens & Screen Schemes
- Issue Types & Issue Type Schemes
- Custom Fields
- Field Configuration Schemes
- Permission Schemes
- Notification Schemes
- Workflow Schemes
- Project Templates
- Automation Rules
Project Delivery
- Strong understanding of Agile methodologies (Scrum & Kanban).
- Good understanding of SDLC, project lifecycle management, and release management.
- Experience supporting enterprise PMO governance frameworks and delivery processes.
Reporting & Analytics
- Expertise in advanced JQL (Jira Query Language).
- Experience creating executive dashboards, governance reports, and project metrics.
Security & Administration
- Strong knowledge of:
- Jira Security
- User Management
- Groups
- Roles
- Permission Models
Soft Skills
- Strong analytical and troubleshooting skills.
- Excellent stakeholder management and communication skills.
- Ability to collaborate effectively with cross-functional teams.
Preferred Skills
- Experience administering Jira Cloud and/or Jira Data Center.
- Experience administering Confluence.
- Knowledge of Atlassian Marketplace applications, including:
- ScriptRunner
- Automation for Jira
- Structure
- BigPicture
- Xray
- Tempo
- Similar plugins
- Experience supporting enterprise PMO transformations or digital transformation programs.
- Exposure to:
- ITSM
- Change Management
- Incident Management
- Service Management workflows
- Understanding of regulatory, compliance, audit, and governance requirements within BFSI organizations.
Qualifications
- Bachelor's degree in Engineering, Computer Science, Information Technology, or a related discipline.
- Atlassian Jira Administration Certification is an added advantage.
Click on Apply to know more.