Supply Chain Management E-commerce Product Manager

As the Supply Chain Management E-commerce Product Manager, you will be responsible for managing the end-to-end product lifecycle, with a focus on optimizing the supply chain functions to deliver an efficient, cost-effective, and customer-centric e-commerce experience. You will collaborate closely with cross-functional teams, including logistics, technology, inventory management, and business operations to deliver solutions that improve order fulfillment, product availability, and customer satisfaction. Key Responsibilities: Product Strategy & Roadmap: - Define the product vision and roadmap for supply chain management systems, tools, and processes to enhance operational efficiency for e-commerce operations. - Work closely with business stakeholders (e.g., logistics, customer support, marketing) to understand needs and pain points and translate them into product requirements. - Evaluate competitive products and market trends to identify opportunities for innovation and improvement. Cross-functional Collaboration: - Lead collaboration with technology teams to build, implement, and optimize supply chain systems (e.g., WMS, TMS, inventory management tools). - Collaborate with operations and logistics teams to develop strategies for improving warehousing, fulfillment, inventory management, and last-mile delivery. - Work with data analytics teams to implement reporting, monitoring, and performance measurement systems to track supply chain performance. Process Optimization & Automation: - Identify inefficiencies in the existing supply chain processes and work on continuous improvement initiatives to streamline operations. - Explore opportunities for automation and AI/ML implementation in supply chain operations, particularly for inventory management, forecasting, and demand planning. Customer Experience & Order Fulfillment: - Focus on improving delivery timelines, inventory availability, and order accuracy to ensure a superior customer experience. - Drive initiatives to improve return management, reverse logistics, and post-order fulfillment processes. Performance Monitoring & Reporting: - Develop key performance indicators (KPIs) and dashboards for tracking supply chain performance. - Use data-driven insights to drive decisions and align with business objectives and growth targets. - Report regularly to senior management on supply chain performance, challenges, and opportunities.

We are the force behind the meteoric rise of Indias leading telecom operator Jio with 400 Million+ customers. In Addition to this we have also powered an exhaustive list of digital apps & services that have delivered functionality, usability, engagement, scale and loyalty. We provide solutions for customers (B2C) and enterprise (B2B). We have an end to end 5G solution consisting of 5G Radio, a complete 5G Core Network, AI/ML ATOM platform for 4G/5G, MANO for cloud CNF orchestration, ACI for cloud infrastructure deployment as well as the Cloud-native OSS Platforms. In addition to these core platforms, we have also created our own cloud-native probing solutions for radio and core networks, simplifying network debugging and not requiring any systems integration with probe providers. To enable a SAAS-based model, JPL has also developed a sophisticated array of BSS solutions. The entire product line is cloud native and can be deployed either on a public cloud or a private cloud.