About the role
The Key Accounts Manager (KAM) maintains & expands relationships with strategically important large fleet customers, corporates& explore opportunities for HSD Sales through TC-program in the state. KAM is responsible for achieving sales of HSD through the TC Fleet Card in the assigned territory/state.
Job Accountabilities:
Key Account Manager is primarily responsible to
· Maintain and expands relationships with strategically important large customers, corporates and other opportunities in the given geography.
· KAM (Fleets) is responsible for driving and achieving sales of HSD through the TC Fleet Card in the assigned territory/state.
· KAM is a lead generator and ensures management key accounts and provides / develops appropriate solution in co-ordination with HO to retain the high value customersby managing his needs and expectations.
Product Management :
· Will help in successful implementation of laid process at Trans-connect process at ROs and Trans-connect Centres.
· Will be responsible for consistently delivering of all TC value propositions/products/services (with particular emphasis to Trans-Manager features and benefits/usage) to TC customers.
· Will continuously assess TC loyalty program of RIL Vis a competition and provide feedback to his supervisor for retaining customers.
1. Coordinate the involvement of channel partners, state team and HO Track in order to meet sales performance objectives and customers' expectations.
2. Analyse sales performance metrics of the territory and ensure that customer acquisition / activation are achieved with state / territory targets.
3. Identify opportunities and weaknesses within the territory and make proposals to create value.
4. Proactively understand, assess, clarify and validate customer needs on an ongoing basis.
5. Leads solution development efforts that best address customer needs, while coordinating the involvement of all necessary company personnel.
6. Lead training of channel partners, TCA's in TC processes.
7. Work closely to implement successful marketing campaigns that maximize Trans-Connect's visibility with fleet customers, drivers and other opinion makers at TCCs and ROs.
8. Continuously evaluate research and inform regarding competition fleet programs and schemes.
About the company
Our motto "Growth is Life" aptly captures the ever-evolving spirit of Reliance. Our activities span hydrocarbon exploration and production, petroleum refining and marketing, petrochemicals, retail, and telecommunications. In each of these areas, we are committed to innovation-led, exponential growth. Our vision has pushed us to achieve global leadership in many of our businesses – including our po ...
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