Apprentice Engineer

We are the force behind the meteoric rise of India's leading telecom operator 'Jio' with 400 Million+ customers. In Addition to this we have also powered an exhaustive list of digital apps & services that have delivered functionality, usability, engagement, scale and loyalty. We provide solutions for customers (B2C) and enterprise (B2B). We have an end to end 5G solution consisting of 5G Radio, a complete 5G Core Network, AI/ML ATOM platform for 4G/5G, MANO for cloud CNF orchestration, ACI for cloud infrastructure deployment as well as the Cloud-native OSS Platforms. Job Responsibilities : 1. To ensure First level proactive and reactive maintenance. 2. Regularly prioritize faults to meet SLA. 3. To handle emergencies and if required coordinate with first level operations and investigate faults/cause related. 4. Dealing with complaints and escalations raised by end-customer Operations/CC center 5. To handle and analyze Trouble Tickets and recommend timely actions and solutions

We are the force behind the meteoric rise of India's leading telecom operator 'Jio' with 400 Million+ customers. In Addition to this we have also powered an exhaustive list of digital apps & services that have delivered functionality, usability, engagement, scale and loyalty. We provide solutions for customers (B2C) and enterprise (B2B). We have an end to end 5G solution consisting of 5G Radio, a complete 5G Core Network, AI/ML ATOM platform for 4G/5G, MANO for cloud CNF orchestration, ACI for cloud infrastructure deployment as well as the Cloud-native OSS Platforms.