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IDE Services Support Engineer (IDE Services Customer Relations)

Min Experience

0 years

Location

Boston (MA)

JobType

full-time

About the job

Info This job is sourced from a job board

About the role

We are looking for an experienced support engineer to join our IDE Services team. In this role, you will be responsible for providing high-quality support to our customers, helping them with various issues and queries related to our Integrated Development Environments (IDEs). You will work closely with our development teams to ensure seamless user experiences and provide valuable feedback to improve our products. The ideal candidate should have strong problem-solving skills, excellent communication abilities, and a passion for delivering exceptional customer service.

About the company

JetBrains is a leading software development company known for its innovative and powerful tools, including IntelliJ IDEA, PyCharm, and many others. We are passionate about creating products that make developers' lives easier and help them become more productive.

Skills

IT support