HVAC Service Technician

Description

At Jerry Kelly Heating and Air Conditioning, Inc., we take pride in creating an environment that fosters both your professional development and personal well-being. With a stellar 4.9/5 star rating and over 8,000 glowing reviews from our customers, we are committed to delivering top-quality service and customer satisfaction. We are currently seeking motivated HVAC Service Technicians to join our dynamic and growing team.

What’s in It for You:

• Sign-On Bonus up to $1,500!!! (based on experience)
• Unlimited Income Potential with generous spiff opportunities
• Estimated annual income of $100,000-$150,000+
• 100% Employer-paid benefits (Health, Dental, and Vision Insurance)
• 401(k) Plan with a 4% company match
• Life Insurance and Short-Term Disability coverage
• Generous Paid Time Off and paid holidays
• Work within a small service area (residential service & replacement only)
• Company-provided vehicle, cell phone, and tablet
• Uniforms provided with cleaning service
• Career growth opportunities and advancement potential

Your Role:

As an HVAC Service Technician, you will diagnose and repair heating and cooling systems while providing exceptional customer service. You’ll help guide customers toward informed, confident buying decisions and ensure they have an outstanding experience.

Key Responsibilities:

• Build rapport with homeowners and deliver outstanding customer service
• Conduct thorough evaluations of HVAC systems, offering various options tailored to customer needs
• Educate homeowners on necessary services, explaining why they’re needed before starting work
• Adhere to a safety-first approach throughout all work activities
• Test pipes, tubing, joints, and connections for leaks using pressure gauges or leak detection solutions
• Conduct electrical tests to ensure components are functioning correctly
• Repair and replace defective components, wiring, and equipment
• Discuss system malfunctions with customers, isolate problems, and ensure repairs are effective
• Take detailed notes before, during, and after work, reviewing invoices with customers, and collecting payment
• Deliver a Five-Star customer experience during each service visit

Requirements

• Ability to pass a drug screening and background check
• Clean driving record and insurable driver’s license
• Class E driver’s license required within 30 days of hire
• Must be able to represent the Jerry Kelly brand positively
• Ability to work some evenings, weekends, and occasional on-call holidays
• No visible tattoos (must be covered while working)
• Experience: 2-3 years of HVAC experience
• EPA Certification required

At Jerry Kelly Heating and Air Conditioning, we are proud to be an Equal Opportunity Employer. We are committed to providing a workplace free of discrimination and harassment, regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.