About the role
Jefferies is seeking a highly motivated, client-focused Manager to join our Global Client Services team. This is an exciting opportunity to work in a fast-paced, dynamic environment and play a key role in delivering exceptional client service.
Responsibilities:
- Serving as the key point of contact for a portfolio of high-profile clients, managing all aspects of the client relationship
- Driving the execution of client-facing initiatives and projects, including onboarding, client communications, and reporting
- Collaborating with internal teams across the firm to ensure seamless service delivery and to anticipate and address client needs
- Analyzing client data and providing strategic recommendations to enhance the client experience
- Identifying opportunities to optimize processes and drive operational efficiencies
- Participating in the development and implementation of new client service programs and solutions
Requirements:
- 5+ years of experience in client service, account management, or a related field
- Strong interpersonal and communication skills, with the ability to build effective relationships with clients and internal stakeholders
- Excellent problem-solving and critical thinking skills, with the ability to identify and implement creative solutions
- Proficient in using data and analytics to drive decision-making and strategic recommendations
- Collaborative and proactive mindset, with a focus on delivering exceptional client experiences
- Bachelor's degree; advanced degree or certifications a plus
About the company
Jefferies is a global, full-service investment banking firm and a leading independent middle-market investment bank, capital markets, and asset management firm. We provide insights and expertise to clients and investors throughout the world.