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Senior Manager, Mid-Market Customer Success

Min Experience

5 years

Location

remote

JobType

full-time

About the job

Info This job is sourced from a job board

About the role

As the Senior Manager, Mid-Market Customer Success, you will be responsible for leading a team of Customer Success Managers who are focused on ensuring our mid-market customers are achieving their goals and seeing maximum value from Jasper AI. You will oversee a portfolio of customers, develop strategies to drive customer retention and growth, and partner closely with our Sales, Solutions, and Product teams to deliver exceptional experiences. This is a remote role based in the United States.

About the company

Jasper AI is the AI writing assistant that helps you create content 10X faster. Our mission is to empower people to express their ideas, bring their vision to life, and do their best work. We're backed by top VCs and on a mission to build the future of AI-powered creativity.

Skills

customer success
customer retention
customer growth
customer strategy
team management