Workforce Management Analyst
J&B Medical
- Salary
- $45k - $50k
- Experience
- 1+ yrs
- Location
- Wixom, Michigan, United States
- Job type
- Full-time
Required skills
- RingCentral
- NICE inContact
- CXone
- Microsoft Excel
About the role
1-3 years WFM or contact center experience; RingCentral WFM or NICE inContact/CXone; knowledge of real-time metrics; strong analytical and communication skills; Microsoft Excel proficiency.
About J&B Medical
Family-owned healthcare supplier providing medical supplies, pharmacy, telehealth, and veterinary products to patients and professionals.
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